Havana Fortuna

General Ratings

Havana Fortuna Sweepstakes Casino Review

Havana Fortuna didn’t make much noise when it went live, which isn’t surprising given it’s the only sweepstakes casino owned by Social Interactive Promotions. Yet its 1,300+ games, 50,000 GC + 3 SC welcome bonus, and 5 SC referral and AMOE intrigued me enough to take a closer look.

Besides these positives, my Havana Fortuna review revealed a range of other fantastic features, like a straightforward layout, games powered by giants like NetEnt and Betsoft, and a 7-method payment lineup.

Yet, it also shed light on the issues in this casino’s design department. Between its lack of a Help Center and live chat and its poorly developed terms and conditions and filter bugs, Havana Fortuna tested my patience more than once.

The steep 50x starter rollover for bonuses and redemptions, which can stretch to 8 days, adds to the frustration.

Legal States

You can sign up for a Havana Fortuna casino account if you’re 18 years old or older and live in one of the following 39 US states:

• Alabama
• Alaska
• Arizona
• Arkansas
• Colorado
• Florida
• Georgia
• Hawaii
• Illinois
• Indiana
• Iowa
• Kansas
• Maine
• Maryland
• Massachusetts
• Minnesota
• Mississippi
• Missouri
• Nebraska
• New Hampshire
• New Mexico
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Oregon
• Pennsylvania
• Rhode Island
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Vermont
• Virginia
• Washington
• West Virginia
• Wisconsin
• Wyoming

How Havana Fortuna Social Casino Works

Havana Fortuna is a sweepstakes gaming site that operates on a no-purchase-necessary model. It allows players to register and play casino-style games without spending real cash, which is the main reason it’s legal across so many US states.

Instead of real funds, Havana Fortuna games are played with Gold Coins (GC) and Sweeps Coins (SC). Gold Coins are designed for standard play only and have no value outside the site. Sweeps Coins, on the other hand, do have a monetary value, which means you can use them in promotional play and redeem them for real prizes.

This difference between GC and SC is also why you can only get SC in Havana Fortuna bonus deals, while GCs are available for purchase in preset packages.

Havana Fortuna Bonuses

New players joining Havana Fortuna are eligible for a 50,000 GC + 3 SC welcome bonus and a discount on the 10,000 GC + 20 SC coin package.

The no deposit deal credits immediately after registration, though you’ll have to verify your email to access your account and use it. The first purchase offer, on the other hand, requires you to complete your profile by adding your residential address information.

Bonuses Review

After you play through the welcome offers, Havana Fortuna will treat you to daily promotions, main-in bonuses, and referrals.

Daily promotions are a clear standout because they involve two recurrent easy-to-claim offers. Every 24 hours, the social casino grants you 10,000 GC + 0.20 SC and a SpinWheel turn that can land you a Sweeps Coin bundle. The Wheel isn’t as generous with prizes in my experience, but it’s cost-free just like the first offer, so there’s no risk in trying it out. All you have to do is log in.

Referrals are another way to earn coins with little effort. Just share your referral link with a friend, and you’ll get 10,000 GC when they sign up, and 5 SC if they make a $10+ GC bundle purchase.

Other Havana Fortuna bonus offers you can claim include:

• 5 SC AMOE deal, available to all players who send in a hand-written request by mail
• 10,000 GC + mystery SC bundle, offered on your birthday every year
• Up to 1,000 SC VIP bonuses, depending on the loyalty level you reach through standard play

Promotions & Bonus Assessment

Havana Fortuna Casino-Style Games

There are over 1,300 games at Havana Fortuna, putting it on par with some of the best sweepstakes platforms out there, despite its novelty. Considering its catalog is still steadily growing, I wouldn’t be surprised if it reached the likes of Rolla or High 5 Casino in no time.

Slots take up most of the lobby, but Havana Fortuna also hosts table, live dealer, shooting, bingo, and crash games, so there’s no shortage of diversity. Unfortunately, they aren’t properly sorted into designated categories, even though the casino offers them. I had to use the search bar and provider filter to browse all games and find my favorites, which was quite time-consuming.

With over 25 providers onboard, though, I had a fun time exploring my options. You can stick to tried-and-tested with famous brands like NetEnt, Playson, and Evolution, or discover new titles from niche studios, such as Caleta, ElaGames, or Felix Gaming, knowing you’ll get a solid gaming experience from both.

Games and Software Review

I gained access to the entire game library as soon as I registered, which was great. I didn’t have to wait around for my account to get verified to test its scope. However, the lack of a demo mode meant I had to dip into my coin reserve from the get-go, something worth keeping in mind.

I also felt the site could use game descriptions or feature filters to make navigation more user-friendly, but it’s not something I’d hold against a fairly young sweepstakes site.

Games Assessment

Havana Fortuna Banking

The payment methods I found during my Havana Fortuna casino review include cards such as Visa, Mastercard, American Express, and JCB, as well as e-wallets like Apple Pay and Cash App. However, the FAQ page notes the site also accepts crypto, so that’s another option that might be available in your region.

You can use any of these methods to make a GC purchase. Gold Coins are available in bundles ranging from $9.99 to $499.99, which is on the pricier side. But each bundle comes with a small SC bonus.

Payment Options Review

To make a purchase, simply press the Shop button in the upper right corner of your screen. Choose from 9 GC bundles, with 10,000 to 500,000 coins, then pick a payment method and add your financial details.

If the site reports an error, as it did for me, double-check that you’ve added all the necessary information to complete your profile under the My Account section.

Redeeming your prize boils down to the same steps, though the Redeem button is in the hamburger drop-down menu in the top-left corner of the screen rather than the top-right corner. But before you can do that, you’ll need to complete the KYC, since the casino keeps the redemption page locked until your identity is verified.

Havana Fortuna purchases are instant, meaning you can jump into play without delay. However, prize redemptions can take a while. I waited 5 days for the winnings to hit my bank account because I used a card, and that was only after verification, which took an additional 72 hours. E-wallet and crypto redemptions should be faster.

Payments Assessment

Is Havana Fortuna Legit?

Havana Fortuna is missing a few of the usual trust signals I look for in an online sweepstakes casino.

While not having a license isn’t a red flag in the industry, its inexperienced parent company is somewhat of a concern. Social Interactive Promotions LLC doesn’t have any other casinos to vouch for its integrity, and there’s little I could find out about its reputation online.

This social casino also falls short on transparency. It doesn’t offer the most comprehensive Terms and Conditions page or provide much detail on its Sweeps rules, game fairness, or third-party certifications. Being a new platform doesn’t help either, as there are hardly any user reviews to shed light on how it operates.

What the brand chooses to share on its website is reassuring, however. Havana Fortuna’s parent company is US-based and registered in Delaware. It complies with local age restrictions and KYC regulations and uses SSL encryption to protect users’ sensitive data.

Havana Fortuna also operates under standard privacy policy and responsible gaming guidelines.

Company and Safety Review

Safety Assessment & Trust Score

Havana Fortuna Customer Support

There are mentions of three customer support channels at Havana Fortuna: phone line, email, and live chat. However, I only had access to the former two, plus an on-site ticketing system.

The ticketing system, which you can reach through the Help Center in the main menu, didn’t produce a response during my testing, so I ended up relying mostly on phone ((786) 724-1321) and email (support@havanafortuna.com).

Getting connected by phone takes some time, which isn’t ideal, but once you get through, the communication should be fairly smooth. I found resolving issues, like a missing daily bonus, much easier and faster this way than via email, which involves a lot of back-and-forth.

As for the agents, everyone I spoke to was friendly and helpful. Of course, some proved more knowledgeable than others, but that’s a given with any customer support team these days.

Contacts Review

Support Assessment

Havana Fortuna UX

Save for its Havana theme and somewhat abrasive soundtrack, this sweepstakes gaming site doesn’t look much different from any other. It features the same dark skin, centralized game feed, and side menu covered with shortcuts to account settings, redemption section, and similar categories.

Navigation could use some work. There are plenty of filters for game genres, but they don’t work properly on every page. The games aren’t sorted in their dedicated sections well enough, either, so you have to rely on the search bar to browse the lobby.

There’s no standalone Havana Fortuna app, but the site is optimized for mobile devices. It runs equally well on iOS and Android, with few differences in layout or game selection compared to the desktop version.

Accessibility Review

UX Assessment

Havana Fortuna Sister Sites

Havana Fortuna doesn’t have any sister sites to compare it to, but I still learned a lot by pitting it against other sweepstakes casinos. You can do the same based on the table below.

Comparison

How It Stacks Up

Unsurprisingly, Havana Fortuna lags far behind well-established brands like Stake in terms of games, bonuses, and reputation. On the flip side, it stacks up just fine against most under-the-radar social casino sites.

It matches Moonspin in all key aspects except live chat and offers a better game selection and welcome promotions than Money Factory and Legendz, even though they’re all several years older.

While it would be nice to see Havana Fortuna adopt Money Factory’s filtering system or Legendz’ competitive events, these aren’t dealbreakers for most players. So, besides Kickr’s sports predictions or its sign-up offer being bigger than the Havana Fortuna bonus, there are a few competitor perks I’d hold against this new sweepstakes gaming site.

Our Experts Verdict

From my time exploring the Havana Fortuna Casino, the site’s design stood out as its weakest point.

The terms and conditions and sweeps rules feel sparse, filters occasionally malfunction, and games aren’t categorized well. There’s also no Help Center or live chat, even though the site makes mentions of both.

I’m not too mad about the gaps in the table games and live dealer offer, as these tend to get fixed over time. Plus, the 1,300+ games from the likes of Evolution and 3 Oaks already make an impressive library for such a new site.

The same goes for the payment system. Waiting up to 5 days for a prize can be tedious, especially if you count in the verification process. Yet, popular card and e-wallet banking options, user-friendly transactions, and 9 GC bundles available for purchase go a long way in offsetting that downside.

A bigger issue for me lies in the high playthrough requirement for bonuses, which is 10x at best. It makes the otherwise solid welcome bonus, daily promotions, referrals, and AMOE deals feel much less rewarding.

FAQs

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