Company Info
Hard Rock Games; launched in 2019
Restricted States
None
Welcome Bonus
300,000 Gold Coins
Currencies
Gold Coins and Hearts
Payment Methods
Bank cards (Visa and Mastercard)
Gaming Software
NetEnt, Greentube, Novomatic, Konami, AGS, Everi, Incredible Technologies, Ainsworth
Gaming Categories
Slots, Table games
Support Contacts
Email (customer-care@hardrockgames.com), phone ((305) 504-6802)
General Ratings
Hard Rock Social Casino Review
The Hard Rock Social Casino (aka Hard Rock Jackpot Casino) was launched in 2019 by Hard Rock Games and has been available in all US states since then. It offers slots and table games from top developers like Novomatic, NetEnt, AGS, Everi, and Ainsworth, and players can play for free using Gold Coins.
The loyalty program, Unity by Hard Rock, attracts many players to the casino since they can earn points to spend. However, the inclusion of Keno and Bingo games, along with gift card giveaways, add to the appeal of Hard Rock Social Casino despite its lack of redemptions.
For more details on how to claim its unique bonuses and top games to play, read on.
Pros
- Lots of promotions that reward Gold Coins
- Giveaway contests where players can win gift cards
- Loyalty program where players can earn points to spend away from the casino
- Keno and Bingo titles with multiplayer table games
- Daily missions and events
Cons
- Games are locked behind levels
- Limited payment options
- No live chat service
Hard Rock Social Casino is a trustworthy platform that is best for intermediate level players who want to expand their library of games. We at SweepsKings don’t recommend the social casino for anyone without proper responsible gambling habits since the casino doesn’t have any responsible gaming tool available.
Legal States
Hard Rock Social Casino services are open to US residents who are 18 or older. There is no state restriction, but you should note that a few states, like Idaho, Nevada, Michigan, and Washington, frequently change their regulations regarding social casino services. For instance, a Washington Court recently ruled that the social gambling service offered by High 5 Casino is illegal, raising questions about other social gaming sites in the state.
How Hard Rock Social Casino Works
As a play-for-fun site, Hard Rock Social Casino only allows the use of one virtual currency, Gold Coins, to play its games. These are available through daily login rewards, no deposit bonuses, and other bonuses, offering free entry to anyone interested.
With its various free entry options, the casino remains legal in the US. As a social casino, Hard Rock Jackpot doesn’t offer redemptions, but there are some cool alternatives which I will introduce later on that may get your attention.
Hard Rock Social Casino Bonuses
The first bonus on Hard Rock Social Casino is a no deposit bonus of 300,000 Gold Coins, which you can use to play any game you choose. Although no advert lets you know about this offer beforehand, the operator will let you claim it once you’re on the site. You don’t even have to have an account for it. But if you’d like to keep your progress, I recommend you go from a guest account to a proper player account.
There is no first purchase bonus at the casino, but this is a minor drawback since you can take advantage of many special offers on the site.
Bonuses Review
| No Deposit Bonus | 300,000 Gold Coins |
| Promo Code | N/A |
| First Purchase Bonus | N/A |
| Daily Free Credits | Up to 1 million free Gold Coins |
| VIP Program | Yes (Loyalty bonus with Hearts that you can use to purchase coins, Unity Rewards, Rock Shop Merch, High Limit access) |
| Mail-in Bonus | N/A |
| Referral Bonus | Yes |
In addition to the no deposit welcome bonus you receive, Hard Rock also offers several ongoing promotions for existing players, including:
- Special Offers: These are unique coin packages you can purchase, and I’ve been lucky to get two different offers: one to purchase 99,000 Gold Coins and 300 Hearts for $2.99 and another to get 120,000 Gold Coins and 100 Hearts for $0.99.
- Daily Login Rewards: The daily reward consists of a 10-day login streak bonus that lets you claim up to 30,000 Gold Coins and 100 Hearts and a wheel bonus with up to 1 million Gold Coins.
- Hourly Treasure Chest: As a regular at Hard Rock Social Casino, you can claim 4,000 Gold Coins for free every three hours. So, in a day, this amounts to 32,000 Gold Coins.
- Unity By Hard Rock: This is a loyalty program through which you can earn and redeem points for unique rewards such as discounts, event tickets, hotel access, and more. To participate in this program, you must have a Unity account and link it to the casino.
- Referral Bonus: By inviting your friends to Hard Rock Social Casino, you stand a chance to earn free Gold Coins once they get to level 10.
- Watch & Earn: This bonus allows you to earn free coins by watching specific ad videos whenever available. You can have up to two pending videos per day and get up to 5,000 Gold Coins per video.
- Giveaways: The Hard Rock Social Casino giveaways are the closest you’ll get to redemptions on the casino, but only a limited number of players can win. To be part of the giveaway draw, you earn one entry for 50 plays/spins on participating games. If your Unity account is linked, you automatically get five entries.
- Missions: There are a couple of missions every day. Go to the missions tab, see the tasks and the prizes, tap to activate it, complete the mission, and go back to claim your prize.
Promotions & Bonus Assessment
Hard Rock Casino-Style Games
I always expect the best online casino games from real money sites, but I can’t deny that Hard Rock Social Casino does have a decent number of high-quality titles. There are over 300 games in the casino, and the operator separates these games into two categories, namely Slots and Table games.
A minor issue with the game lobby is the lack of a filter option, so you cannot find games from a specific developer you love or by a unique feature. However, you can easily find progressive jackpot games thanks to an indicator above their image that displays their current jackpot values.
Games and Software Review
| Our Top Picks | Baccarat Multiplayer, Roulette Multiplayer, Blood Suckers, Starburst |
| Number of Slots | 300+ |
| Jackpot Games | Yes |
| Table Games | 12 |
| Other Gaming Options | Bingo |
| Gaming Vendors | NetEnt, Greentube, Novomatic, Konami, AGS, Everi, Incredible Technologies, Ainsworth |
The game lobby is instantly visible once you log into your account, but access to most titles is tied to your level. Several standout developers act as game providers for the casino, and notable names include:
- NetEnt
- Greentube
- Novomatic
- Konami
- AGS
- Everi
- Incredible Technologies
- Ainsworth
Information such as the RTP, volatility, or max win isn’t visible in the lobby, but you can find details of progressive jackpots for slots with this feature. The average bet on games sits at around 1,000 Gold Coins, which means with just your hourly treasure chest of 4,000 Gold Coins, you can get at least four spins on most games.
The slots section of Hard Rock Social Casino consists of over 300 games, some of which offer unique features, while others provide access to progressive jackpots. Some progressive jackpot games include Wild Wild 7, Crystal Star, Blazin’ Gems, Cash Money, Dragons Luck, and Money Frog.
The slot games are the only titles restricted by levels, and you start with just five games unlocked. As you play with your free coins, you earn XP points, which help you level up and unlock more games. Many of the best titles unlock at high levels, and some popular options include:
- Blood Suckers: Low volatility slot with a 98% RTP and max wins of up to 900x your bet.
- Starburst: Offers a 96.09% RTP, low volatility, and up to 500x your bet.
- Divine Fortune Megaways: Enjoy up to 117,649 pay lines on this Megaways slot with a 96.09% RTP
The table games section is where you find all other types of games except slots. There are 12 titles currently available in this category, including Poker, Roulette, Blackjack, Baccarat, Keno and Bingo games. If you’re a lover of table games, here is a list of the titles you can find at Hard Rock Social Casino:
- Double Double Regal Poker
- Baccarat Multiplayer
- Roulette Multiplayer
- Jacks or Better
- Blackjack
- Ancient Thunder Keno
- Last Blast Keno
- Mega Ball Action
- Book of Ra Bingo
- Wizard Bingo
- Empire Action
- Scratch & Go Bingo
Games Assessment
Hard Rock Social Casino Banking
Hard Rock Jackpot Casino lets you purchase Gold Coin packages if you want to splurge. There are eight standard coin packages, starting from $2.99 up to $99.99, and each purchase rewards you with 500 or more Hearts. You may also find other random coin packages through Special Offers or in the Rewards section of your account.
Bank cards are the only payment option at Hard Rock Social Casino, and as a strictly play-for-fun site, there are no cash redemptions.
Payment Options Review
| Hard Rock Social Casino Banking | Purchases | Redemptions | Average Redemption Time |
|---|---|---|---|
| Visa | Yes | N/A | N/A |
| Mastercard | Yes | N/A | N/A |
To process a coin purchase at Hard Rock Social Casino, you can only use a bank card, and initiating and completing a purchase is very straightforward if you take these steps:
- Log in to your Hard Rock online account.
- Click on the massive BUY button at the top of the screen.
- A list of all available coin packages will be visible, and you can select one of the options.
- If this is your first purchase, you must provide your address, country, city, state, and zip code to proceed.
- Pick a card type and enter your card number, expiry date, and CVV to proceed and complete the transaction.
Once you confirm the purchase, your account will be credited with the appropriate amount of Gold Coins and Hearts.
| Cost | Gold Coins | Hearts |
|---|---|---|
| $2.99 | 45,000 | 300 |
| $4.99 | 100,000 | 500 |
| $9.99 | 250,000 | 1,000 |
| $19.99 | 550,000 | 2,000 |
| $49.99 | 1,600,000 | 5,000 |
| $99.99 | 4,500,000 | 10,000 |
Unfortunately, Hard Rock Social Casino only offers the best deal when you spend the most money.
Payments Assessment
Is Hard Rock Social Casino Legit?
Hard Rock Social Casino is a trustworthy site that is part of Hard Rock Games’ various social gaming sites. The company behind the casino also runs several real-money online and physical casinos, so you’re sure they have your best interest in mind.
To further ease your mind, the casino’s games are all from reputable developers like Novomatic, NetEnt, AGS, and Konami. These developers let their games undergo testing by third-party independent testers, so we are certain RNGs are in place.
Despite the social casino’s success, it’s disappointing that it relies heavily on the popularity of its parent casino to attract new players. Unlike other social casinos, I didn’t find any social media page or Trustpilot page that promotes word-of-mouth recommendations of the site.
Company and Safety Review
| Company | Hard Rock Games (Seminole Tribe of Florida) |
| License | N/A |
| RNG-tested Games | Yes |
| Age Restrictions | Yes |
| KYC Checks | Yes |
| Website Encryption | Yes |
| Operating Since | 2019 |
Players and casino operators have a role in responsible gaming, but Hard Rock Social Casino doesn’t care too much about it. While testing the platform, I didn’t find a responsible gaming page or features like the deposit limit, session limits, reality checks, or time-out option.
Safety Assessment & Trust Score
Hard Rock Social Casino Customer Support
Hard Rock Social Casino uses traditional support methods to offer help to players who need it. You can find an email address to send your queries to, a FAQ with answers to basic questions, a phone support number, or use the in-game request form the operator provides.
Contacts Review
| Phone | (305) 504 - 6802 |
| customer-care@hardrockgames.com | |
| Live Chat | N/A |
| FAQ page | Yes |
| Other Contact Options | In-game Request form |
| Response Time | Instant - 12 hours |
Support Assessment
Hard Rock Social Casino UX
Hard Rock Social Casino offers a great user experience despite certain areas where it could be improved. The site has a dark theme, which is easy on the eyes, and several icons for easy navigation and quick access to various parts of the casino. One of these is the Hamburger icon at the top right of your screen, which opens the settings page where you can find links to the Contact Support, Account, Privacy Policy, and Terms & Conditions. What I really don’t like is that the home button is the only way to return once you open a specific tab, like the Missions or the Events tab.
To have the best gaming experience, you should utilize the Hard Rock Social Casino mobile apps on the App Store and Google Play store. These apps have ratings above 4.5 stars, indicating that they’re trustworthy with minimal issues, according to other players. We tried out both apps, and the most crucial takeaway is that they are a perfect replica of the desktop website. All the games, features, bonuses, and overall design remain the same regardless of how you access Hard Rock online.
Accessibility Review
| Apps | Yes (iOS and Android) |
| Mobile Casino | Yes |
| Mobile-Specific Features | None |
| Filtering Options | Yes (Favorites, Slots, Table Games) |
| Number of Mobile Games | 300+ |
| Aspects That Are Missing on Mobile | None |
UX Assessment
Hard Rock Social Casino Sister Sites
In addition to the Hard Rock Social Casino, Hard Rock Games also backs the following social gambling apps:
- Seminole Social Casino: This social casino is simply a copy of Hard Rock Jackpot Casino, with a few minor changes to the theme and navigation icons.
- Hard Rock Blackjack & Casino: A blackjack-focused site that requires an app to access. Also has a sports betting section, poker games, slots, and more.
- Neverland Casino: An app-only casino with over 200 games.
- Jackpot Planet: This is another app-only casino where you can enjoy most Hard Rock titles with massive jackpots.
- Hard Rock Adventures: More than 1,000 match-3 games available on iOS and Android apps.
- Hard Rock World Tour: A web and app-based casino with 30 exclusive casino games.
Comparison
| Sites Like Hard Rock Social Casino | Games | Welcome Bonus | Apps | Best For |
|---|---|---|---|---|
| Hard Rock Social Casino | 300+ | 300,000 Gold Coins | Yes | Several promotions that offer Gold Coins making it great for new/intermediate level players |
| Neverland Social Casino | 200+ | 2,000,000 Gold Coins | Yes | Exclusive mobile access |
| Hard Rock Blackjack & Casino | 100+ | 10,000 Free Chips | Yes | Interactive social gaming features like chats, multiplayer tables, and more |
| WOW Vegas | 1,300+ | 250,000 WOW Coins and 5 SC | No | Supports cash redemptions |
| Fortune Coins | 1,000+ | 650,000 Gold Coins and 1,400 Fortune Coins | No | Access to fish games, Bingo, Keno, War, and jackpot titles |
How It Stacks Up
Hard Rock Social Casino is a great gaming site for US players, thanks to the massive number of free Gold Coins you can earn and access to over 300 games from reputable providers. However, for a more exciting time, Hard Rock Blackjack & Casino is a great fit for its 3D table game rooms, excellent features that promote interactions between players, and access to social sports betting.
Where these two sister sites fall short is their lack of redemptions, which is where other sites like WOW Vegas and Fortune Coins Casino shine. These social sites follow the sweepstakes model, allowing you to play games for free and redeem your winnings, placing them above Hard Rock Social Casino in my rankings.
Our Experts Verdict
Hard Rock Social Casino has everything it takes to be a powerhouse in the social gambling scene, and this is visible in its selection of high-quality games and massive bonuses. With a chance to earn anywhere from 32,000 – 1,000,000+ Gold Coins daily, the site remains one of the best for new players or veterans wanting somewhere to enjoy fun games.
Another great feature is the multi-platform compatibility, with the mobile version matching its PC counterpart to provide an easy transition from one device to another. So, whether you’re at home or in transit, you’ll always have access to the same high-quality games and features.
On the flip side, the casino’s limited payment options, lack of live chat, and game restrictions based on levels are notable drawbacks. However, this might only be an issue for us, as we have reviewed other casinos that have had time to improve their services. Finally, the lack of redemptions severely hinders its appeal to US players who want something more exciting than just free play.
Note that if you’d like to join Hard Rock Social, you’ll have to use a direct link. Our links currently take you to its sister site, Neverland Casino, available on the App and Play Store.
FAQs
What bonuses can I expect from Hard Rock Social Casino?
Can I get real money payouts from Hard Rock Social Casino?
Is there a Hard Rock Social Casino app?
Is the Hard Rock Social Casino service legal in the US?
Are there other sites like Hard Rock Social Casino?
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Author: Jon Ridehalgh
Updated:
