Company Info
High 5 Entertainment LLC
Website
Restricted States
Washington, Nevada, Michigan, and Idaho
Welcome Bonus
250 Game Coins (GC), 5 Sweeps Coins (SC), and 600 Diamonds
Currencies
Game Coins, Sweeps Coins, and Diamonds
Payment Methods
Visa, MasterCard, Amex, PayPal, Skrill, Trustly, and online banking
Gaming Software
High 5 Games, Pragmatic Play, Relax Gaming, Rogue, Kalamba Games, Gaming Realms, and Slingo Originals
Gaming Categories
Slots, live dealer games, jackpots, and Slingo games
Support Contacts
Live chat, email (support@high5casino.com), and social media channels
General Ratings
High 5 Casino Review
Welcome to my comprehensive High 5 Casino review! I am going to discuss my personal experience playing at this social casino and offer as many insights as possible to help you understand what makes it tick.
Operated by High 5 Entertainment LLC, this platform has quickly established itself as a cherished destination for sweepstakes gaming enthusiasts since its launch in 2020. High 5 Casino boasts an impressive library of games (more than 1,200), including a rich variety of slots. The platform sources them from major providers like Pragmatic Play and Relax Gaming.
High 5 Casino utilizes a blend of virtual currencies, namely Game Coins, Sweeps Coins, and Diamonds, with the latter offering pathways to maximize winnings. In this High 5 Casino review, I will cover all you need to know about the standout features of that innovative sweepstakes casino.
Pros
- Very diverse game library with over 1,200 titles, which include slots, live dealer games, and Slingo games.
- Games are sourced from well-established software providers like Pragmatic Play, Relax Gaming, and Kalamba Games.
- Regular updates with weekly new games.
- Generous sign-up bonus made up of a fair amount of redeemable Sweeps Coins (5) and Diamonds (meant to potentially boost winnings).
- Daily login rewards (0.5 Sweeps Coins every day, and 10 Game Coins + 15 Diamonds every 4 hours).
- User-friendly mobile app with smooth interface for iOS and Android devices.
- Multiple banking options for purchasing Game Coin packages, including e-wallets such as PayPal, Skrill, and Trustly.
Cons
- Very limited game types beyond slots and Slingo (no traditional table games in the casino's standard library).
- Completely outdated and unhelpful FAQ section.
- No cryptocurrency options for purchases and redemptions.
High 5 Casino primarily stands out with its wide array of slot games, which appeal to casual and social gamers. Its “Boost on Demand” feature gives you greater chances of hitting very profitable wins, even. Since it is best suited for slot enthusiasts, the sweepstakes platform may not be ideal for those seeking traditional table games (such as blackjack, roulette, baccarat, and poker variants) but their live casino does compensate for it.
Legal States
Players must be at least 18 years of age to access or register for High 5 Casino. However, for residents of Alabama or Nebraska, the minimum age requirement is 19 years, and for those residing in New Jersey, it is 21 years.
At High 5 Casino, the sweepstakes play is open only to participants in the United States (with the exceptions of Washington, Nevada, Michigan, and Idaho, as well as in the District of Columbia) and Canada (excluding Quebec).
How High 5 Casino Works
As is the case for all sweepstakes casinos, High 5 Casino uses distinct types of virtual currencies. Game Coins (GC) are utilized for standard social gameplay on the sweeps platform. They hold no real-world monetary value and serve solely to enhance the gaming experience.
High 5 Casino Coins (HC) function identically to Games Coins but are exclusive to the classic platform for standard social gameplay.
Sweeps Coins (SC) are used for promotional play (“Sweeps Play”). Unlike Game Coins, Sweeps Coins cannot be purchased and are to be seen as bonuses. They can be acquired through various means (daily logins, spinning a wheel, purchases of Game Coins, mail-in requests…).
Sweeps Coins must be played through at least once before they are eligible for redemption. Please note that acquiring Sweeps Coins requires no purchase (any purchase will not improve your winning chances). This system aligns with legal sweepstakes rules. Lastly, Diamonds enable players to buy and activate in-game boosts.
High 5 Casino Bonuses
New players are greeted with a generous no-deposit welcome bonus upon signing up at High 5 Casino. This includes 250 Game Coins, 5 Sweeps Coins, and a total of 600 Diamonds (with 200 of these Diamonds awarded as a bonus for verifying your account).
This boost right from the start allows you to dive into High 5 Casino’s vast array of games, ranging from timeless classics to new releases added weekly. What is more, you do not need any promo code to avail of this sign-up offer.
For players looking to extend their gameplay, High 5 Casino offers the option to purchase Game Coin packages. These purchases not only replenish your Game Coin balance but also come with additional Sweeps Coins for free.
The packages are designed to cater to a wide range of budgets, starting from as low as $2 to the highest tier, which is $500:
- You get 10 GC and 2 SC for $2
- You get 25 GC and 5 SC for $5
- You get 50 GC and 10 SC for $10
- You get 100 GC and 20 SC for $20
- You get 250 GC and 50 SC for $50
- You get 500 GC and 100 SC for $100
- You get 1,250 GC and 255 SC for $250
- You get 2,500 GC and 515 SC for $500
This system ensures that there is a package that fits your gaming style, whether you are a casual player or a high roller.
Bonuses Review
| No Deposit Bonus | 250 Game Coins, 5 Sweeps Coins, and 600 Diamonds |
| Promo Code | / |
| First Purchase Bonus | 10 Game Coins and 2 Sweeps Coins for a $2 package |
| Daily Free Credits | 0.50 Sweeps Coins every 24 hours and 10 Game Coins + 15 Diamonds every 4 hours |
| VIP Program | Yes |
| Mail-in Bonus | Yes (3 Sweeps Coins) |
| Referral Bonus | Yes |
High 5 Casino offers several methods for players to acquire extra redeemable Sweeps Coins:
- As seen above, when players purchase Game Coin packages, they receive Sweeps Coins as a bonus (not only on the first purchase). The quantity of Sweeps Coins awarded varies depending on the purchased package of Game Coins.
- Players receive a steady flow of free Sweeps Coins (0.5 SC) each day when they log into their High 5 Casino player account (“Daily Harvest”).
- Players can earn rewards by referring friends to High 5 Casino. Share a referral link via social media (Facebook or Twitter), email, or text with your friends and earn 200 Game Coins, 5 Sweeps Coins, and 200 Diamonds if they create a new account and make a purchase within 30 days. The limit is 25 qualifying referrals per account, and rewards are credited within 7 days.
- Players can also obtain Sweeps Coins by sending a request card via post. This requires sending a standard postcard or a blank paper inside a stamped envelope to High 5 Entertainment at their corporate address (either in New Jersey [Mahwah] for US players or in Ontario [Toronto] for Canadian players). Each valid mail-in request entitles players to 3 Sweeps Coins, with a limit of one request per outer envelope.
📢 Players can accumulate Diamonds by engaging in High 5 Casino promotional play (“Sweeps Play”). They serve as a currency for enhancing gameplay through various game boost bonuses and increasing the potential to earn more Sweeps Coins.
They are also rewarded through leaderboard achievements and can be collected (15) every four hours in the lobby, along with 10 Game Coins. You can make use of your Diamonds to activate game boosts in the “Boost on Demand” section. Here is how they work:
- Win multiplier = This boost multiplies the winnings for a certain number of spins and significantly increases the rewards from winning combinations.
- Super boost = It can intensify game features, make them occur more frequently, or even unlock new features to take the excitement to new heights.
- Feature boost = Tailored to each game, it also increases the frequency of game features and offers more multipliers, extra Wild symbols, and amplified chances for substantial wins.
- Free spins = They allow players to enjoy additional spins without extra cost for more opportunities to win.
High 5 Casino VIP Club
The casino’s VIP club (also referred to as “Club High Five”) offers a rewarding and free-to-join loyalty program. Membership is automatic for active players who are either connected through Facebook or signed up with a valid email address.
Various activities (such as playing games, purchasing Game Coin packages, logging in regularly, or sharing experiences on social media) all contribute to earning VIP points.
As they climb the VIP ladder, players can enjoy enhanced Game Coin package options, boosted daily bonuses, and access to exclusive games. The VIP program is structured into several tiers, each with its own set of benefits:
- Silver, Gold, and Platinum tiers = Players receive monthly email perks.
- Ruby and Sapphire tiers = In addition to the benefits of the lower tiers, these levels offer bi-weekly email perks and sneak peeks at new products.
- Emerald and Diamond tiers = At the top of the VIP ladder, members receive weekly email perks, early previews of new products, and the added luxury of a dedicated VIP manager.
Promotions & Bonus Assessment
High 5 Casino-Style Games
High 5 Casino’s game library may be defined as a blend of in-house-built games and a wide variety of titles from external software providers.
The library boasts over 1,200 games. It is thoughtfully organized into several categories for easy navigation (live dealer games, slots, trending titles, jackpot games, Diamond Dash, Slingo games, and “Boost on Demand”).
The slots category itself is further segmented into various sections (featured games, Pragmatic and Relax-powered games, holiday classics, Vegas hits, and traditional slots).
All players can experience the games without any commitment as virtually all of them are available in a demo version. However, please note that some features are exclusively accessible through the use of Diamonds (the platform’s “tertiary” currency), which I will explain in more detail later on.
Games and Software Review
| Our Top Picks | Triple Da Vinci Diamonds, Fire Stampede, Lady Lava, Silver Enchantress Extreme |
| Number of Slots | 1200+ |
| Jackpot Games | Yes (15) |
| Table Games | No |
| Other Gaming Options | Live dealer games and slingo games |
| Gaming Vendors | High 5 Games, Pragmatic Play, Relax Gaming, Rogue, Kalamba Games, Gaming Realms, and Slingo Originals |
With more than 1,200 slots, High 5 Casino offers an extensive range of games. One of the standout features of their game library is the availability of demo versions for all games (with the notable exception of live dealer games and titles from Pragmatic Play).
Simply click on the “Try Game” option to launch the demo version. This is a great way for players to familiarize themselves with the mechanics of each game before wagering their Game Coins or Sweeps Coins.
The casino’s game library is accessible without the need to log in. However, certain features do require the use of Diamonds in the “Boost on Demand” section. Each game comes with detailed information about its features, including win tables, wild symbols, return-to-player rates, and minimum and maximum bets.
High 5 Casino’s game selection includes a decent portion of in-house developed games (High 5 Games). Additionally, players will find titles from some of the most renowned software providers in the casino-style sweepstakes game industry, including Pragmatic Play, Relax Gaming, Print Studios, Blue Guru Games, Rogue, Kalamba Games, Gaming Realms, and Slingo Originals.
As previously said, High 5 Casino stands out with its impressive collection of slot games (more than 1,200 in total). It hosts a range of popular games with notably high RTP percentages, including Triple Da Vinci Diamonds, Fire Stampede, Lady Lava, and Silver Enchantress Extreme, which I liked a lot.
The casino also brings a variety of engaging game features (tumbling reels, super stacks, split symbols, boosted multipliers…) that cater to different styles. On top of that, the “Boost on Demand” feature allows players to use their Diamonds to activate game boosts and benefit from new elements (such as stacked Wilds or additional reels with extra paylines), thereby increasing their chances of hitting big wins.
It is worth noting that High 5 Casino does not offer traditional table games within its standard collection, though. Instead, those who enjoy the likes of roulette, blackjack, poker, and baccarat are directed to a selection of live dealer games.
The absence of fish games and crash games might also be a limitation for some. However, for those seeking alternatives to slots, High 5 Casino provides a variety of Slingo games (sourced from Slingo Originals), which combine elements of slots and bingo.
Games Assessment
High 5 Casino Banking
When it comes to purchasing Game Coin packages, the options are both varied and user-friendly. Players can opt for traditional methods like credit or debit cards (Visa, MasterCard, and American Express), or choose from several digital payment options (PayPal, Skrill, Trustly, and online banking).
In my experience, each of these payment methods operated smoothly. The affordability of the minimum Game Coin package, starting at just $2, is an added advantage. Furthermore, the absence of hidden fees underscores High 5 Casino’s transparency and customer-friendly approach.
Now, I will delve deeper into all the Game Coin packages, as well as describe the purchase and redemption processes in detail.
Payment Options Review
| High 5 Casino Banking | Purchases | Redemptions | Average Redemption Time |
|---|---|---|---|
| Credit/debit cards (Visa, MasterCard, and Amex) | Yes | Yes | From 3 to 10 days |
| E-wallets (PayPal, Skrill, and Trustly) | Yes | Yes | From 3 to 10 days |
| Online banking | Yes | Yes | From 3 to 10 days |
Players can initiate a redemption request when they accumulate a certain amount of redeemable Sweeps Coins. For cash redemption, the minimum required is 100 Sweeps Coins, while for a gift card through prizeout, it is 50 Sweeps Coins. Each Sweeps Coin must be played at least once to be eligible for redemption.
To start the redemption process, players simply hit the “Redeem” button within their account. The conversion rate is straightforward as 1 Sweeps Coin equals $1.
High 5 Casino processes one prize redemption request per player every 48 hours, with review periods typically lasting a minimum of 72 hours. Players should also be aware that different redemption methods may have varying processing times, potentially taking up to 10 business days.
For players residing in Florida or New York, the maximum redeemable prize per spin or play round is capped at $5,000. Additionally, High 5 Casino reserves the right to impose a daily total redemption limit of $10,000 across all US states.
| Cost | Game Coins | Sweeps Coins |
|---|---|---|
| $2 | 10 | 2 |
| $5 | 25 | 5 |
| $10 | 50 | 10 |
| $20 | 100 | 20 |
| $50 | 250 | 50 |
| $100 | 500 | 100 |
| $250 | 1,250 | 255 |
| $500 | 2,500 | 515 |
Payments Assessment
Is High 5 Casino Legit?
High 5 Casino is managed and operated by High 5 Entertainment LLC. As a company registered under the laws of the State of New Jersey, High 5 Entertainment LLC handles all aspects of the sweepstakes casino’s operations and upholds a solid security framework.
Although High 5 Casino does not hold a license from any gaming authority, this is not a requirement for sweepstakes casinos. Instead, the casino adheres strictly to the sweepstakes rules and ensures legal compliance in its operations.
Moreover, the High 5 Casino website is fortified with SSL encryption technology and also possesses a valid SHA-256 fingerprint certificate.
The casino’s game library is sourced from reputable software providers whose RNGs are tested and verified for fairness. Additionally, in-house-built High 5 games have successfully undergone rigorous testing by International Game Technology PLC.
High 5 Casino has an average assessment of 3.4 out of 5 on Trustpilot, for instance. Most user complaints are related to account closures or suspensions rather than issues with prize redemptions.
The casino requires players to undergo a verification process. This involves submitting photo identification, proof of address, and proof of source of income (if applicable).
Company and Safety Review
| Company | High 5 Entertainment LLC |
| License | No |
| RNG-tested Games | Yes |
| Age Restrictions | 18 |
| KYC Checks | Yes |
| Website Encryption | Yes |
| Operating Since | 1995 (sweepstakes version incorporated in 2022) |
High 5 Casino is strongly committed to assisting its customers across various channels when it comes to maintaining responsible gaming habits. The platform provides essential tools and resources to help players manage their gaming activities effectively.
Those who feel the need to take a break from gaming can opt for self-exclusion from the casino. Players can send an email to timeout@high5casino.com with the subject “Self-Exclude From H5C” and include their full name and account details (user ID or email address) to initiate self-exclusion. Upon receiving this request, the customer support team acts swiftly to disable the account.
- For a definite period, players specify the duration of their self-exclusion. It could range from days to months. Once set, this period cannot be altered until it expires.
- For an indefinite period, players can self-exclude without setting a specific end date. They can only request to lift this self-exclusion after a minimum of three months.
Throughout the whole process, High 5 Casino’s dedicated customer support team is readily available to assist players. They ensure that each request is handled with urgency and care as they reaffirm their commitment to responsible social gameplay. Players can also always reach out for inquiries at support@high5casino.com.
In addition to the self-exclusion options, High 5 Casino also offers tools to help players manage their gaming budget effectively. One such tool is the “Purchase Limit”, which allows users to set a cap on their spending over a specified period.
Another useful feature is the “Reality Check”. This function enables players to set up timely alerts, which remind them of the duration of their current gaming session. It is a very helpful way to maintain awareness of the time spent playing to prevent excessive play.
Safety Assessment & Trust Score
High 5 Customer Support
High 5 Casino offers multiple channels for customer support. For immediate assistance, players can use the live chat feature from their account. By entering their name, email address, and a brief message, they can initiate a conversation with a customer service representative. This method is efficient for real-time problem-solving.
Players can also contact High 5 Casino’s support team via email at support@high5casino.com. The response time typically ranges from 24 to 48 hours.
High 5 Casino maintains a presence on several social media channels (Facebook, Twitter, Discord, Instagram, and YouTube). These platforms can be used for potentially reaching out for support and updates.
Please note that High 5 Casino does not offer phone support, which might be a limitation for players preferring verbal communication.
⚠️ The casino’s website features a FAQ section, accessible via the “Help” link in the footer. While it contains numerous articles covering a wide range of topics, it appears to be EXTREMELY outdated. Therefore, I highly recommend you contact a customer support representative via live chat for more accurate and up-to-date information.
Contacts Review
| Phone | No |
| support@high5casino.com | |
| Live Chat | Yes |
| FAQ page | Yes, but not recommended |
| Other Contact Options | Social media channels |
| Response Time | 24 to 48 hours (via email) |
High 5 Casino Support Assessment
High 5 Casino UX
High 5 Casino has developed a mobile app that is compatible with both Android and iOS devices. It has garnered a favorable reception from users. By way of example, on Google Play, it boasts an average rating of 4.1 out of 5 (based on over 91.800 reviews at the time of writing) and has surpassed 1 million downloads.
A key highlight of the mobile app is its parity with the desktop version in terms of games. It has the same range of slots. On top of that, mobile users may access the same promotional offers and giveaways available on the desktop platform.
The app’s menu is designed to be minimalistic and offers straightforward navigation without an overload of options. The focus is on direct access to gameplay rather than an extensive categorization, which is a good point.
Accessibility Review
| Apps | Yes |
| Mobile Casino | Yes |
| Mobile-Specific Features | No |
| Filtering Options | Yes |
| Number of Mobile Games | 1,200+ |
| Aspects That Are Missing on Mobile | No |
UX Assessment
High 5 Casino Sister Sites
High 5 Casino’s sister sites, including Da Vinci Diamonds Casino, Golden Goddess Casino, CATS Casino, Electri5 Casino, Golden Knight Casino, and Hoot Loot Casino, have not received updates since January 2019. Given the fast-paced nature of online sweepstakes gaming, platforms, and mobile apps that lack recent updates will certainly not provide the best user experience. Therefore, I recommend staying at High 5 Casino OR considering more actively maintained alternatives.
Comparison
| Games | Welcome Bonus | Apps | Best For | |
|---|---|---|---|---|
| High 5 Casino | 1,200+ | 250 Game Coins, 5 Sweeps Coins, and 600 Diamonds | Yes | Slots and Slingo games |
| Pulsz | 700+ | 5,000 Gold Coins + 2.9 Sweepstakes Coins | Yes | Slots |
How It Stacks Up
High 5 Casino is doing pretty well in the online social casino landscape. With an expansive array of themed slots that cater to various preferences, High 5 Casino offers a gaming experience that parallels the variety found at Pulsz, for instance. In terms of promotional appeal, High 5 Casino sets itself apart from serious competitors such as McLuck Casino and Stake.us. Its welcome offer, in particular, showcases a level of generosity that exceeds these counterparts.
Our Experts Verdict
All in all, High 5 Casino’s strengths lie in its extensive game library (over 1,200 games from major providers), its generous promotional offers, and the user-friendly nature of both its website and mobile app. The platform’s commitment to responsible gaming also reflects its reliability as a sweepstakes operator.
Despite its many strengths, the absence of traditional table games and limited game types beyond slots may not appeal to all players. Also, the absence of cryptocurrency options in transactions might be seen as a drawback for tech-savvy players.
But let us remain fair, though. I actually recommend players to register an account with High 5 Casino as it stands as a safe operator for all social gamers.
FAQs
Is High 5 Casino legit?
Is High 5 Casino legal in the United States?
Does High 5 Casino pay out real money?
What is High 5 Casino's sign-up offer?
How to get extra Sweeps Coins at High 5 Casino?
What games can you find at High 5 Casino?
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Author: Mike F.
Updated:
