Company Info
Lucky Hands LLC, launched in 2024
Website
Restricted States
Idaho, Louisiana, Michigan, Nevada, and Montana
Welcome Bonus
1 million Gold Coins + 2 Sweeps Coins: 200,000 GC + 20.1 SC on 1st purchase for $15
Currencies
Gold Coins and Sweeps Coins
Payment Methods
Mastercard, Visa, Discover, AMEX, Skrill, Online Banking
Gaming Software
Relax Gaming, 3 Oaks, Booming Games, Hacksaw Gaming, ICONIC21, Playson, Evoplay, Lucky Hands Originals
Gaming Categories
Video Slots, Jackpots, Hold & Win, Fish Games, Instant Win, Live Dealer Games, Book-inspired Games, Bonus Buys
Support Contacts
Email at support@luckyhands.com, live chat, social media, Help Center, and phone at +1 302 216 8791
General Ratings
Lucky Hands Casino Review
Lucky Hands is a sweepstakes casino established by Lucky Hands LLC. The site started its testing stage in January 2024 and went live in October 2024.
It boasts over 200 games from big providers like Relax Gaming, Hacksaw, and 3 Oaks, plus half a dozen original fish games. New players can claim a huge no deposit welcome bonus of 1 million Gold Coins and 2 Sweeps Coins and find a dozen social media promos on their Facebook page.
At Lucky Hands, real cash prizes can be redeemed with Online Banking or credit cards once you’ve reached at least 50 redeemable Sweeps Coins, which is half as much compared to the industry’s average. Combine that with same-day payouts, and you’ll start to understand the appeal. Overall, Lucky Hands is poised for a good start, so let’s take a look at what you can expect.
Pros
- Outstanding no deposit bonus
- Solid referral and AMOE bonuses
- Quality games from reputable providers
- Same-day payouts
- Simplistic UX design
- Frequent social media promos
Cons
- No VIP program
- Relatively small gaming library
- Limited payment methods and missing crypto
Lucky Hands offers some generous bonuses including a nice first purchase bonus on a platform that is easy to navigate. It’s especially ideal for anyone who enjoys arcade-style fish games which are unique to Lucky Hands and offer stunning and immersive graphics.
Even though most of its features are solid, Lucky Hands Casino is one of the most recent entries in the social gaming market. It might be months until we know whether the operator is up to par with established brands, so I warmly recommend you use our links to register with the current market-leading sweepstakes casinos.
Legal States
Lucky Hands is currently available in 45 of 50 US states, excluding Idaho, Louisiana, Michigan, Nevada, and Montana. The casino previously restricted Arkansas, Kentucky, Nebraska, North Dakota, Ohio, and Washington, but since Oct 2024, it has accepted players from these states.
Apart from residing in a supported state, you must be at least 18 years old to create an account and play for sweeps prizes.
How Lucky Hands Casino Works
Like most sweepstakes casinos, the role of Lucky Hands is to provide entertainment value and allow players who can’t legally play slots in their areas a place to enjoy jackpots, bonus buys, video slots, and other casino-style games.
Lucky Hands follows the classic sweepstakes model with its dual currency system, featuring Gold Coins that can be used to demo or play games for fun, and Sweeps Coins, which can only be gifted via promotions and received for free via Gold Coin purchases, which are completely optional. You’ll get 2 Sweeps Coins for signing up, and you can get more through the mail-in bonus, referral bonus, and various social media contests.
Sweeps Coins can be redeemed for cash at a rate of $1: SC 1. They are treated as bonus funds until wagered once, and you can request a prize as soon as you reach $50 in redeemable sweeps (50 SCs).
Lucky Hands Casino Bonuses
What separates Lucky Hands from most sweepstakes casinos is that they’re giving all new players a whopping 1 million Gold Coins and 2 free Sweeps Coins after registration. This no deposit bonus is significantly higher than average and ensures you’ll get to play for weeks without any refills.
If you choose to purchase a Gold Coins package, these come with bonus Sweeps Coins. Lucky Hands often has special packages that come with extra SC for free. For example, after I registered for an account, I had the option for a first purchase bonus of 200,000 GC + 20.1 free SC for $15, which I took advantage of. You will also find similar special offers for holidays and so forth, so it’s worth checking back regularly to see what’s on offer.
Other notable bonuses include the referral bonus and social media promotions, which we’ll cover shortly.
Bonuses Review
No Deposit Bonus | 1 million GC + 2 SC |
Promo Code | None Required |
First Purchase Bonus | 200,000 GC + 20.1 SC for $15 |
Daily Free Credits | 10,000 Gold Coins + 0.3 Sweeps Coins |
VIP Program | N/A |
Mail-in Bonus | 3 SC |
Referral Bonus | 20 SC when the referred friend purchases a bundle worth at least $15 |
I’m glad that the no deposit bonus at Lucky Hands is so high because there aren’t many bonuses for regulars.
- The Referral Bonus is quite lucrative, offering you 125,000 GC + 20 free Sweeps Coins per invited friend, but you can only claim the reward when your referrals spend at least $15 on Gold Coin packs.
- The Mail-in Bonus is a good and much easier way to grab free SC. You simply send a handwritten request card to Lucky Hands Casino’s HQ at Manchester, NH 03108, and they’ll add 3 Sweeps Coins to your balance.
- Daily refills have also been implemented, and you can get 10,000 Gold Coins and 0.3 Sweeps Coins by logging in every 24 hours. You’ll see a “Get Your Daily Bonus” pop-up in the left menu when the offer is available.
- You can make the most of the special discounted packages that come with free Sweeps Coins, including the first purchase bonus.
- The Top Up bonus option allows you to claim a free GC bonus of up to 1,250 if you have less than 500 GC in your account. You can find it within your wallet by clicking on the “Get Coins” button at the top of the home screen.
I really like that Lucky Hands Casino’s Facebook group started frequently hosting contests and giveaways. One such instance is the doubled no deposit bonus for early entries.
Promotions & Bonus Assessment
Lucky Hands Casino-Style Games
Lucky Hands Casino’s library is powered by several big iGaming vendors, with the most popular being Hacksaw Gaming, Relax Gaming, and 3 Oaks Studios.
The library currently numbers over 200+ slot games. If you’re interested in trying something a bit different, Lucky Hands also has 9 in-house exclusive fish games they call Lucky Originals. These are arcade-style interactive games where you can rack up points that convert into SC or GC, depending on which mode you choose to play.
There are also Dare2Win titles and 15 different live dealer games. If you know what category of games you’re interested in, you can navigate to those easily on the home screen. Game category tabs include Lucky Originals, Fish Games, Hold and Win, Dare2Win, Classics, New Releases, and Live Dealers. All games unlock instantly upon registering, so there’s no play required before you have access to the full catalog.
When we checked the Table Games tab, we got a message that “There are currently no games available in this category” and to try again later. This could be due to the site being new. Either way, Lucky Hands is definitely lacking in options for table game players.
The gaming lobby is quite navigable, as you can access each category (except jackpots, which are meshed with “slot games”) from the shortcuts on the left sidebar. The only info you can get from the lobby is the name of the provider for each game – specs like bet limits, RTP, and volatility aren’t displayed.
Games and Software Review
Our Top Picks | Stormforged, Dawn of Kings, Le Bandit, Money Cart 2, Sun of Egypt 3 |
Number of Slots | 200+ |
Jackpot Games | 10+ |
Table Games | N/A |
Other Gaming Options | Hold & Win, Fishing Games, Instant Win, Originals, Live Dealer Games, Book-inspired Games, Bonus Buys |
Gaming Vendors | Relax Gaming, 3 Oaks, Booming Games, Hacksaw Gaming, ICONIC21, Playson, Evoplay, Lucky Hand Originals |
While there are no demos available, most games do offer an introductory screen that explains the main components of gameplay. You can also try games out using GC and easily toggle from GC to SC at the top of the screen to switch back and forth. Just be aware you will have to wait for the game to reload when you switch.
Min and max bets range depending on the specific game you choose. For most slots, the minimum bet is SC 0.10, SC 0.20 or SC 0.25. The max bet on slot games is usually between SC 60 and SC 75. If you’re playing with GC, bet sizes range somewhere in the neighborhood of GC 50 up to GC 1,000,000. For Dare2Win games, you can choose from SC 0.20 to SC 100 and GC 2,000 up to GC 1,000,000. Most live dealer games have a minimum bet starting at SC 1.
Just be sure to check the bet size and adjust before you spin or press play as the default bet is not set to the minimum bet.
For slot players, Lucky Hands offers more than 200 titles. You’ll find a good mix of classic reel, multi-reel, popular, and new slot titles, including Hold and Win, Bonus Buy, and Megaways varieties.
If you’re looking for feature-rich video slots, this site has numerous Hacksaw titles, such as Stormforged, RIP City, and Le Bandit. Numerous feature spins slots from Relax Gaming are also included, with some of my favorites being Banana Town and Cluster Tumble.
The site boasts numerous Hold & Win slots from Playson, 3 Oaks, and Booming Games. If you’re new to this iGaming category, you may want to try Fruit Heaven, Gold Nuggets, or Energy Joker, as they’re all quite intuitive and easy to play.
Although Jackpots don’t have a separate category (or shortcut), there are a few interesting titles you can take for a spin, such as Playson’s Fire Coins or 3 Oaks Studios’ Coin Volcano.
While slots are all about chance, fish shooters bring skill and precision into the mix. Lucky Hands currently offers 9 original fish games, most of which are virtual adaptations of the Ocean King 3 slot machines that are exceptionally popular in Asian markets.
The Thunder Dragon Deluxe is the trendiest, featuring dangerous bosses, multiple magic boosters, and clean graphics. Monster Frenzy, Zombie Awaken, Fortune Kings, and Golden Legend Plus have the same UIs as Thunder Dragon and similar graphics, but their themes are vastly different.
Lucky Hands Casino’s library includes some of the finest Instant Win games from Hacksaw Gaming’s famous Dare2Win series. From the old-school Mines and the ultra-easy Hi-Lo to custom adaptations of popular table games like Twenty-One and Baccarat, I warmly recommend you check out all 9 of them when the site goes live.
This sweepstakes casino site boasts close to a dozen live dealers, all of which come from ICONIC21. Some of the most notable categories include live Sic Bo, Blackjack, Roulette, Baccarat, and Teen Patti. Unfortunately, game shows aren’t included.
The bet limits are high here, starting at SC 1. Still, you can play classic casino games in live mode and expect some nice add-ons, like Multipliers.
Games Assessment
Lucky Hands Banking
Banking options are relatively limited at Lucky Hands, but they have the main bases covered. You can purchase (and redeem) via the following methods:
- Debit/credit cards
- Skrill
- ACH Transfer
Note you can only redeem SC with a method you have used to deposit. The minimum purchase amount is $5 and minimum redemption amount is 50 SC. Payouts are super fast – nearly instant when requested before 3 p.m. EST on business days.
In addition to other major credit card providers like Visa, Lucky Hands also now accepts Mastercard, AMEX, and Discover. The site also now requires customers to upload a bank statement (from within the previous three months) to be eligible to redeem Sweeps Coins. The process is pretty quick though, with the review process typically taking 1-3 business hours once you’ve uploaded the document.
Payment Options Review
Lucky Hands Banking | Purchases | Redemptions | Average Redemption Time |
---|---|---|---|
Visa | Yes | Yes | 1-3 business days |
Mastercard | Yes | Yes | 1-3 business days |
AMEX | Yes | No | N/A |
Discover | Yes | No | N/A |
Skrill | Yes | No | N/A |
Bank Transfers | No | Yes | 1-3 business days |
The process for purchasing additional Gold Coins at Lucky Hands is the same as with most sweepstakes casinos; in other words, you’ll need to register, get verified, enter the Store, choose the desired GC pack, select your preferred payment method, and enter your banking details to complete the purchase.
The site currently lists only five payment options, including Visa, Mastercard, AMEX, and Discover as universal methods and Skrill as a purchase-only method. Bank Transfers and Visa/Mastercard debit cards facilitate redemptions only.
Sweeps Coins are treated as bonus funds until played through once. Having $50 in redeemable sweeps will allow you to issue a prize redemption request. The usual processing times vary between 1 and 3 business days, but this depends on the redemption value. Before purchasing a package or redeeming SC, you will be required to get verified. I found the process to be painless and only take a few minutes to complete. You will need to upload images of your government-issued ID (front and back) and allow camera access to upload a selfie.
Redeeming between 50 and 1,500 SC between Monday to Friday is instant but may take up to 3 business days on Saturday or Sunday. On the other hand, redeeming more than 1,500 SC will take up to 3 days. For now, it seems that crypto purchases or redemptions are not an option.
Cost | Gold Coins | Sweeps Coins |
---|---|---|
$5 | 50,000 | 5 |
$10 | 100,000 | 10.05 |
$15 | 200,000 | 20.1 |
$20 | 200,000 | 20.1 |
$50 | 500,000 | 50.25 |
$100 | 1,000,000 | 100.5 |
$300 | 3,000,000 | 301.5 |
$25 | 250,000 | N/A |
The best value packages include the first purchase bonus ($15 package) and other specials that pop up from time to time. Otherwise, most of the packages have equivalent SC bonuses. The $25 GC-only package does not provide free sweeps, so that’s probably one to avoid.
Payments Assessment
Is Lucky Hands Casino Legit?
Lucky Hands appears to be a legitimate sweepstakes casino transparency-wise. The company operating this casino, Lucky Hands LLC appears in multiple business registers, and its HQ in Delaware was easy to track.
Moreover, the casino has a very elaborate KYC procedure and a strict Customer Acceptance policy, which goes beyond the traditional norms of player eligibility. Be aware that you will need to provide several personal details, including pictures of your ID, a selfie, and also a recent bank statement in order to get verified and redeem Sweeps Coins for real money on the site.
The site has been around since early 2024, possibly even earlier, but opened the casino to new players in October 2024.
The only concerning thing for now is that the operator opened their site to Washington players, even though it was announced as a restricted state before.
Company and Safety Review
Company | Lucky Hands LLC; 8 The Green, Suite B, Dover, DE 19901 |
License | N/A |
RNG-tested Games | Powered by licensed iGaming studios |
Age Restrictions | 18+ |
KYC Checks | Yes |
Website Encryption | SSL |
Operating Since | 2024 |
Lucky Hands Casino has a comprehensive Responsible Gaming program complete with multiple RSG tools, access controls, and self-exclusion. Unlike many sweepstakes casinos that simply point users to relevant authorities, this site has a firm stance on curbing problem gaming and empowering users to take control of their playing and spending habits.
Players have access to:
- Activity reminders: Receive notifications on how long you’ve been playing, and preview your playing history after logging into your account;
- Account History: Open this tab from the “Account” menu to see every spin you’ve played, every purchase made, and all prize redemptions in the last two weeks;
- Purchase & Play Limits: Set limits to how much you can spend or how long you can play every day, week, or month;
- Daily Play Limit: A special tool for fine-tuning your play limits in 1-hour increments, up to 10;
- Take A Break: Open the “Responsible Social Gameplay” tab and use this option to forfeit your account access privileges for 1, 7, or 30 days;
- Self-Exclusion: Has the same function as Take-A-Break, but the time windows are expressed in 3 months, 6 months, 1 year, 3 years, and 5 years;
- Permanent Closure: The only way to permanently close your account is to contact the casino’s customer support (support@luckyhands.com).
Safety Assessment & Trust Score
Lucky Hands Customer Support
While researching and testing this site, we primarily relied on the Live Support function, which is essentially a Help Center accessible from the Live Chat menu. When you register an account, you can actually talk to the live agents and expect a reply within a few short minutes.
The email support team is friendly and polite, but they usually need several hours to respond to emails. Oddly enough, the FAQs aren’t listed on the site, but you can access them by opening the Live Chat and then tapping “Help.” Unfortunately, the Live Chat is inaccessible to non-registered players.
Contacts Review
Phone | +1 302 216 8791 |
support@luckyhands.com | |
Live Chat | Yes |
FAQ Page | Yes (Live Support > Help) |
Other Contact Options | Social Media Support |
Response Time | < 1 minute for Live Support <24 hours for Email |
Support Assessment
Lucky Hands Casino UX
The current user interface looks basic, easy to grasp, and simple to navigate. There is some overlap in some of the game categories, with the same offerings listed, for example, in Lucky Originals and Fish Games. One feature we appreciate is that you can save your favorite games as you play and those will appear in a special Favorites tab you can easily navigate to from the home screen.
As things stand, nothing about Lucky Hands Casino’s UX design appears to be extraordinary. The green color scheme is nice, and the site is mobile-optimized but lacks a dedicated app.
Accessibility Review
Apps | N/A |
Mobile Casino | Yes |
Mobile-Specific Features | No |
Filtering Options | Search Tool, Filter Games by Category |
Number of Mobile Games | 200+ |
Aspects That Are Missing on Mobile | Dedicated mobile apps |
UX Assessment
Lucky Hands Sister Sites
While researching Lucky Hands Casino’s owner, we established that this casino doesn’t have any sister sites. It’s a bit too early to dub Lucky Hands “similar” to any existing sweepstakes casinos since it has just gone live, but we’ll keep digging for more information and keep you updated.
Comparison
Lucky Hands is preparing to enter a highly competitive sweepstakes casino industry, and because we believe it has great potential, we’d like to compare it to some of the most distinguished sites in the US market.
Sites Like Lucky Hands | Games | Welcome Bonus | Apps | Best For |
---|---|---|---|---|
Lucky Hands | 200+ | 1 million GC + 2 SC | No | Colossal no deposit bonus |
Stake.us | 950+ | 250,000 GC + 25 SC | No | Superb live dealer games |
The Money Factory | 1,000+ | 15,000 GC + 3 SC | No | Intuitive user interface |
Zula Casino | 1,200+ | 120,000 GC + 10 SC | No | Great jackpots |
High 5 Casino | 1,500+ | 250 GC, 5 SC, and 600 Diamonds | Google Play and Apple App Store | Unique boost-on-demand currency |
How It Stacks Up
Lucky Hands may have a small iGaming library, but it consists of top hits from some of the biggest providers around. In that regard, it holds up well compared to much bigger sites like Stake.us or Zula. However, the leading sweepstakes casinos like High 5 Casino are far superior in terms of gaming variety and sheer number of slots.
The biggest pro of Lucky Hands lies in its massive no deposit bonus. Most sweepstakes casinos offer significantly fewer Gold Coins, although some provide more Sweeps Coins after registration.
There are two main reasons why Lucky Hands can’t compete with established sweepstakes casino sites: it’s a brand-new name in the industry and doesn’t offer a wide array of games.
Our Experts Verdict
We’re typically wary of new sweepstakes casinos helmed by unknown operators, as the recent boom in the industry paved the road for many shady sites. While Lucky Hands appears legit, we still err on the side of caution and would want to wait for a while before giving it a definite go.
For now, we can say that it boasts a small but formidable arsenal of quality games, a superb welcome bonus, and requires fewer Sweeps Coins for cash prize redemptions. Everything else could use a little elbow grease, but the site certainly has potential.
Our Lucky Hands review links are reserved for partners until the casino has been tested by players and our experts for a longer period.