Company Info
Joy Media Works LLC, launched ZitoBox in 2015
Website
Restricted States
N/A
Welcome Bonus
500 Gold Coins and 100 Zito Points
Currencies
Gold Coins, Zito Points
Payment Methods
Visa, Mastercard, Amex, Discover, Gift Cards
Gaming Software
Game Media Works, KA Gaming
Gaming Categories
Slots, jackpots, table games, arcade, fish
Support Contacts
Chat, email, telephone
General Ratings
ZitoBox Casino Review
ZitoBox is a mixed bag of free-to-play games of chance that can lead to actual rewards, including cash and gift cards. The website has been legit and trusted since it was launched in 2015. Players can play 250 games, ranging from slots to table games to arcades and more.
All in all, ZitoBox has an appealing interface and game library. If you are a new or experienced casino player and want to play for free you should give the site a try. The free signup bonus is for $5 worth of Gold Coins and 100 Zito Points and you can get it from the links in our ZitoBox review.
Pros
- Unique games
- Good variety of styles
- Available everywhere in the US
- Prizes can be redeemed for cash
- Free coins for life
Cons
- No live dealer games
- No outstanding game providers
- Winning Zito Points by random
This is one of the few social casinos that we can recommend to players who are completely new to that scene. The ZitoBox bonus welcomes you inside a virtual box of fun where you can play a respectable variety of casino games.
On the other hand, if you don’t find social casinos appealing and prefer the sweepstakes casino model, ZitoBox won’t hold your attention. Rewards-wise, players can claim cash prizes for major US retailers, hotels and restaurants or redeem Zito Point to prepaid cash cards.
Legal States
Due to its business model, ZitoBox is available throughout the United States. Potential players need to be at least 18 years of age when they sign up.
How ZitoBox Social Casino Works
ZitoBox is a social casino which provides free play and real prizes which come in the form of gift cards and prepaid cash cards. The standard (fun) currency is called Gold Coins. The redeemable currency is called Zito Points, which ZitoBox brands as loyalty points.
Zito Points can’t be purchased or won by playing games on the website and they don’t come as a free bonus with Gold Coin purchases. So, how can you obtain Zito Points? By simply staying active on the site and participating in various callouts and challenges. You will know when you are awarded points.
The “conversion rate” is 100 Zito Points for $1. Another unique detail is that ZitoBox doesn’t have a wagering requirement so the points you get are yours to redeem without additional conditions.
ZitoBox Casino Bonuses
ZitoBox is a social casino that embodies every element in this style of online casino gaming. The same is true about the ZitoBox bonuses. New players can claim one signup bonus and a subsequent booster bonus for free.
- The first ZitoBox bonus puts $5 worth of Gold Coins in your account when you sign up and that much more when you verify your email. In total, the no deposit ZitoBox bonus starts you off with a total of 1,000 Coins.
- Once you’ve signed up with our link and claimed the first bonus you can also claim the Bonus Plus for $10 worth of Gold Coins. You will find the required promo code on the website itself.
These bonuses are the starting point which we all expect from a social casino. Needless to say, purchases are optional which means ZitoBox offers multiple ways to get more of its virtual currencies.
Bonuses Review
| No Deposit Bonus | Free 500 Gold Coins and 100 Zito Points |
| Promo Code | FIRST5K & TV |
| First Purchase Bonus | 100 - 300% more coins for purchases above $25 |
| Daily Free Credits | 250 Gold Coins |
| VIP Program | N/A |
| Mail-in Bonus | N/A |
| Referral Bonus | Yes |
My ZitoBox review process included obtaining coins in all the possible ways. It is possible to claim hundreds of coins within short periods of time. The takeaway from my experience is that getting coins on ZitoBox is straightforward but requires your attention:
- Daily Logins are a common theme on sweepstakes casinos as well as social casinos. Logging in on ZitoBox every 24 adds 250 Gold Coins to your account.
- Post your gaming wins on ZitoBox’s official Facebook profile. Respond to these callouts to get various amounts of Zito Points and Gold Coins.
- Play specific games for a specified period. You will find these challenges on ZitoBox social media profiles.
- Complete in-game challenges to receive amounts in either one or both virtual currencies.
- Respond to Facebook posts for friend referrals.
- Like posts, play new games, share images, post a specific tag or tag a friend in exchange for Gold Coins and Zito Points. When participating players are drawn for a prize, ZitoBox’s help desk reaches out via email or SMS. Either way, you will see your account updated with fresh coins.
- ZitoBox regularly shares purchase coupon codes you can redeem for additional coins.
Promotions & Bonus Assessment
ZitoBox Casino-Style Games
An easy-going casino with lots of opportunities for free rewards and 250 games sounds like a perfect fit for most casino players. The highlight that deems ZitoBox a keeper is the sheer diversity of the game catalog. And of course the opportunity to win cash cards for dozens of top retailers.
Exploring the catalog is easy thanks to the nine game categories:
- Super Jackpot
- Frutti Jackpot
- Premium
- 3 Reels
- Table Games
- Video Poker
- Arcade
- Keno
- Solitaire
I like the fact that the company has taken the care to satisfy many different tastes in terms of games of chance and each category is represented by a solid number of games. For example I found 46 online slots under the Premium category, 15 options under Table Games and 10 for video poker.
New players can play any game with the ZitoBox bonus, win more Gold Coins and increase your activity at the casino for a chance to land redeemable Zito Points.
The main drawback for me was the lack of famous game providers, which isn’t the case with our best sweepstakes casinos list. In other words, you won’t find world-famous titles even though some of the games can be equally exciting and lucrative.
Games and Software Review
| Our Top Picks | Alley the Cat Knights of Steel 101 Wolfpack Force of Dragon Poseidon’s Secret |
| Number of Slots | 210 |
| Jackpot Games | 115 Super Jackpot + 15 Frutti Jackpot |
| Table Games | Blackjack, Poker, Baccarat, War, Caribbean Stud, Roulette, Jacks or Better, 10's or Better, Deuces Wild, etc. |
| Other Gaming Options | Keno, Solitaire, Arcade |
| Gaming Vendors | Game Media Works, KA Gaming |
Slots represent the most robust casino gaming category at ZitoBox casino. Nearly all of the titles come from a provider called GMW and the styles and payout mechanics are somewhat diverse. There is a felt absence of Megaways and Hold & Win slots as well as a lack of games with edgy graphic design. Admittedly, ZitoBox strikes a balance thanks to its respectable catalog of jackpot slots.
The low bet limits are veritably low so that you can play casino games even with the daily login bonus of 250 Gold Coins. Unfortunately there is no way of finding out key game details before you launch your pick. Info like RTP (Return to Player), volatility and max win potential can only be obtained from some of the games’ paytable. Still, this is a social casino where you can win cash for free and in that regard my critique needs to be taken with a grain of salt.
In summary, you can have some fun at ZitoBox even though it lacks providers like Pragmatic Play, Relax Gaming, NetEnt and the like.
I’m happy with both the number and diversity of games under these two categories, but not with the quality. Most of the virtual table games are low-key in terms of the gaming experience and they pale in comparison with their counterparts from famous providers.
Despite the bland graphic design, these games do the job of entertaining you. Some of my favorite card games on ZitoBox are Multihand Poker, Double Bonus Deuces Wild and Caribbean Hold’em.
Some sweepstakes casinos call these Fish Games. Both labels refer to the same thing: top-down view of a board that’s studded with moving objects, prizes and boosters. This is a fun gaming style that you won’t find at standard online casinos, yet it has a cult-like following among casino players.
I’ve played all but two of the seven Arcade game sub-page. My top picks are Force of Dragon, Poseidon’s Secret and Alter World. Note that unlike slots, fish games require your actual input and a level of skill in order to win – which is precisely why these games are fun and sought after.
Games Assessment
ZitoBox Banking
Not worrying about obtaining Sweeps Coins is the silver lining when playing at ZitoBox. The casino is all about social gaming with optional purchases. Since everything is made to lean on the fun side of casino gaming, the ZitoBox welcome bonus is followed by a first-purchase opportunity worth 100% to 300% extra coins.
Purchases can be made with any of the leading credit and debit cards in the US, however, e-wallets like Skrill and PayPal are not available due to a simple reason: redemptions are made to prepaid-cards only. Let’s take this up to further detail.
Payment Options Review
| ZitoBox Banking | Purchases | Redemptions | Average Redemption Time |
|---|---|---|---|
| Visa | Yes | N/A | / |
| Mastercard | Yes | N/A | / |
| Amex | Yes | N/A | / |
| Discover | Yes | N/A | / |
| Prepaid Cash Cards | / | Yes | Up to two weeks |
| Gift Cards | / | Yes | Up to two weeks |
If you want to expand on your gaming experience, ZitoBox has a cashiers page where you can make coin purchases. This saves you from waiting for the free daily coin drop or lingering on the casino’s social media profiles.
To purchase coins navigate to the top-left corner and select the Coin Sale button. ZitoBox has partnered with an amazing list of stores, restaurants and hotels so minimum gift card redemptions can range from 500 Zito Points (Walmart, Dominos, CVS, etc) to 50,000 Points for experiences like cruise ship vacations.
When ready to redeem prizes you must enter your credit/debit card as a way to verify your identity. ZitoBox doesn’t charge your card and there aren’t any fees when redeeming coins. Residents of New York need be aware that Visa gift card redemptions are not available in this state.
| Cost | Gold Coins | Zito Points |
|---|---|---|
| $4.99 | 5,000 | N/A |
| $9.99 | 10,000 | N/A |
| $24.99 | 25,000 | N/A |
| $499 | 500,000 | N/A |
There is a good range of purchase tiers on the website but most players are interested in the ones above. The smallest package of $4.99 is pricier compared to most social casinos where the usual minimum is $2.99. The biggest load is for high-rollers. If you apply the first-purchase booster for the $499.00 package your starting coin hoard will amount to 1,625,000 in one fell swoop.
Payments Assessment
Is ZitoBox Casino Legit?
Due to the business model (non-winnable sweepstakes currency), ZitoBox doesn’t require a license or the same level of compliance as sweepstakes casinos. This explains why it’s available in all 50 states. Nevertheless, ZitoBox is legit. The parent company, Joy Media Works, is a US business based in Miami, FL, which has partnerships with the likes of Amazon, Ebay and Walmart and has been featured in numerous media outlets, including cable TV.
Company and Safety Review
| Company | Joy Media Works, LLC (6171 N.W. 72nd Ave Miami, Florida 33166) |
| License | Not-applicable |
| RNG-tested Games | Yes |
| Age Restrictions | 18+ |
| KYC Checks | Yes |
| Website Encryption | 128 bit SSL |
| Operating Since | 2015 |
Despite its solid reputation and free-to-play model, ZitoBox still has to provide a privacy policy and responsible social gaming checks and balances that keep the player safe from harmful gaming. Likewise, the overwhelming majority of reviews for the ZitoBox app on the Apple App Store and Google Play Store are highly positive.
You are not going to find a website widget that lets you set a time limit or to self-exclude but you can do either of these by sending an email to the help desk. ZitoBox has a dedicated page for measures players can take to make sure they are not drifting towards addictive social gaming.
Safety Assessment & Trust Score
I’ve been playing here for months to provide my comprehensive ZitoBox review and found no issues with the casino’s legitimacy. The company operates as stated, follows the rules and provides games of decent quality. I’d like to warn potential players that there are too many unofficial social media pages going by ZitoBox, so make sure you subscribe to the official page.
ZitoBox Customer Support
While most social casinos provide the bare-bone minimum for customer support, ZitoBox has three avenues of communication: live chat, email and telephone. I tried the first two to make sure my inquiries were taken up and the representative was helpful. Because ZitoBox is available in other countries, like the UK and Australia, its support team is active 24/7.
Contacts Review
| Phone | 1-786-375-5187 |
| support@zitobox.com | |
| Live Chat | Yes |
| FAQ page | No |
| Other Contact Options | Social media (limited) |
| Response Time | 1-2 hours |
ZitoBox Support Assessment
ZitoBox Casino UX
I didn’t have any particular issues with navigating the ZitoBox website on PC and mobile. The app for iOS and Android is well-built too. Like the website, the app reacts fast when you switch from one game to another within short time intervals. The website itself isn’t overly polished. On the contrary, the design appears kind of dated, but the user journey has been well thought of. You can switch categories easily and you can look for games under the corresponding tab.
Accessibility Review
| Apps | iOS, Android |
| Mobile Casino | Yes |
| Mobile-Specific Features | N/A |
| Filtering Options | Nine categories |
| Number of Mobile Games | 250 |
| Aspects That Are Missing on Mobile | N/A |
UX Assessment
ZitoBox Sister Sites
Joy Media Works, the parent company, is currently behind one casino only. Carnival Citi is nonetheless owned by a company associated with ZitoBox. The latter is a newer sweeps casino you might prefer.
For a round-up, I’ll look at some of the competitors that are more or less in a similar league with ZitoBox and its sister site.
Comparison
How It Stacks Up
ZitoBox is in a niche of its own and I sincerely doubt it faces serious competition from social casinos like the ones on the table. But let’s say it does. In that case, ZitoBox will fail to impress the players who’ve spent enough time on lesser-known sites like Cashoomo or Stackr. The difference is in the game providers, where the venues on the list show versatility and choice.
Our Experts Verdict
I understand that most casino players, including sweepstakes casino players, prefer a gaming model where they know they’ll either win or lose Sweeps Coins or the redeemable currency equivalent. This isn’t the case here.
The ZitoBox bonus is good enough for a warm welcome but I know that most players will want to recognize a beaten path to Zito Points. The latter can accumulate but it requires your dedication. ZitoBox is best fit for players who want to play it safe: free coins – free potential prizes – zero risk involved! SweepsKings approves this original approach!
FAQs
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Author: Alex Windsor
Updated:
