Gold Coin Group

Gold Coin Group recently closed down the sportsbook brand, but their casinos are constantly growing, with new games regularly added from Pragmatic Play, Hacksaw Gaming, and NetEnt studios. Pedigree may not be on their side but, by partnering with the best software developers in the industry, they’re steadily building credibility.

They not only provide slots but also table games and live dealer options for players. They’re also one of the few operators known for offering free spins bonuses to new players.

Gold Coin Group LLC has its headquarters in Texas but was incorporated in Wyoming. This is likely due to the business-friendly tax laws and minimal regulations in the Equality State. According to the information registered on the Wyoming Secretary of State database, the company was established in 2023. However, there are no details about the founders.

They don’t have an official website or any social media pages either. From what little I could gather, the company’s registered agent is Andrew Pierce of the Cloud Peak Law Group, a notable law firm in Wyoming that helps small companies kick off.

Is the Gold Coin Group Trustworthy?

Gold Coin Group hasn’t been around long enough to have gained an important reputation. But its casinos, Chanced and Punt, are decently popular and generate a fair amount of discussion on forums like Reddit. The reviews for Chanced on Trustpilot average 4 stars, but the distinction between opinions is pretty stark. It’s either players love it and give it 5 stars or hate it and give 1 star.

I noticed that poor reviews have become more common recently which would indicate a dip in quality. Unfortunately, a lot of the negative feedback was linked to unfulfilled redemption and poor customer service. There was a similar trend with Chanced’s sister site Punt.com as well.

All that said, Gold Coin Group is a homegrown company and operates legally in line with US sweepstakes rules, meaning no purchase necessary, free play, etc. Their lack of a gaming license is normal for non-real money gaming companies, but the fact that the owners’ details are off public records isn’t. It didn’t augur well with us when their social sportsbook went offline from one day to the next without prior notice either.

We’re usually not too harsh with social gaming companies, but this one suffers from poor transparency, unreliable payments, and poor customer service, which are three big red flags. So, as far as SweepsKings is concerned, Gold Coin Group is not trustworthy enough. A1 Development, VGW, and B Two Operations are some of the more reputable alternatives, and these ones have even more sweepstakes casino brands for you to try.

Gold Coin Group Scandals, Lawsuits and Controversies

Despite the scrutiny of sweepstakes casinos in recent months and a wave of class action lawsuits against several companies over the past few years, Gold Coin Group hasn’t had to fight any legal battles of its own. Instead, they joined on as one of the member companies of the SPGA, the new trade group that serves as a beacon for safe, legal, and responsible social gaming.

This positive aspect is negated by the recurring complaints about unfulfilled redemptions which have no doubt left a sour taste in many players’ mouths. They often resolve these issues but resolution doesn’t happen as quickly as we would like to see. Considering the multi-channel support (email, live chat, socials, and even telephone) on Gold Coin Group casinos, they’re bad at communicating with customers.

As for controversies, there really aren’t any linked to this company. However, their shutting down of Juked.co was frowned upon because the social sportsbook went blank overnight without any prior notice. Usually, companies put out a press release or some information on their website regarding such a development. This was not the case, as Gold Coin Group has no official website.