Company Info
VGW Group
Website
Restricted States
Michigan, Montana, Washington, and Idaho
Welcome Bonus
2,000,000 Gold Coins + 2 Sweeps Coins no deposit bonus
Currencies
Gold Coins and Sweeps Coins
Payment Methods
Visa, Mastercard, AMEX, Discover, Paysafecard, Skrill, ACH, Gift Card Redemptions
Gaming Software
In-house, Pragmatic Play, Relax Gaming, ReelPlay, Playtech, Slot Mill, NetEnt, RedTiger Gaming
Gaming Categories
Slots, table games, bingo, slingo, solitaire, scratch cards, instant win
Support Contacts
support@chumbacasino.com
General Ratings
Chumba Casino Review
Chumba Casino is one of the very few sweepstakes casinos with an MGA license. Launched by VGW Group in 2012, the casino is now falling behind with the number of games, offering 150+ slots and other casino games compared to brands that have 700+. Yet, the game variety is on point—you can find table games, bingo, slingo, and all of them are powered by top providers like Relax Gaming, NetEnt, Swint, and more.
You can play at Chumba and win real money prizes in 46 US states, except Idaho, Michigan, Montana, and Washington. Chumba also has native mobile apps for iOS and Android devices.
Check out my Chumba Casino review to see all its shiny bits but also its shortcomings. I’ve just finished playing at Chumba, so I come with the latest news!
Pros
- 200% discount on first purchase
- Native mobile apps
- Redemptions via Skrill, ACH, and gift cards
- 150+ games from providers like Pragmatic & NetEnt
Cons
- Slow support response times
- Limited number of slots
- No fish games
- Known to ban players
Chumba is a legitimate sweepstakes casino that has over 1 million players. There are more than 150 online casino games that are tested and audited. Powerhouses such as NetEnt, Pragmatic Play, and Relax Gaming are responsible for your fun. If you manage to win, you can redeem your real money prizes within 5 days through Skrill, gift cards, or ACH.
Legal States
You can join and play at Chumba if you’re 18+ and you reside in any US state with the exception of Washington, Montana, Michigan, Idaho, or a Canadian province except Quebec. Accessing Chumba from anywhere outside the allowed states is not an option, as the site uses a sophisticated geo-block.
How Chumba Casino Works
As soon as you register, Chumba shows you the two available play modes: standard and promotional. You can use the 2 million Gold Coins to play for free, similar to demo mode in real money online casinos. On the other hand, the promotional mode uses Sweeps Coins, which you can redeem for actual prizes.
Chumba is legal in most US states because it adheres to all sweepstakes casino rules: following the no purchase policy and having an alternative method of entry for all members. Keep in mind you can’t directly buy Sweeps Coins, but you receive them through bonuses or when you purchase Gold Coins. One Sweeps Coins equals 1 USD.
Chumba Casino Bonuses
Chumba automatically added the free welcome bonus of 2,000,000 Gold Coins and 2 Sweeps Coins to my account as soon as I verified my phone number. I then had the option to make a $10 purchase and receive 200% more Sweeps Coins without bonus codes, totaling 30 SC and 10 million GC.
Keep in mind all bonus Sweeps Coins come with 1x playthrough. Chumba Casino has separated the balance top-up into 3 categories: getting free coins, purchasing Gold Coins, or claiming the daily bonus.
Bonuses Review
If you’ve already used your no deposit and first purchase bonus, there are other ways to increase your balance:
- Daily login bonus – You can receive up to 9.25 free CS if you log in for 7 days in a row. On the first day, you get 0.25 SC, while on Day 7, you get 5 SC. Note that you must verify your account to be able to claim the Day 2 reload.
- Mail-in Bonus – You can send a handwritten letter to Chumba and receive 5 free SC. You can do this every once in a while, but don’t send more than one letter at a time because you may get banned for spam.
Chumba is surely one of the most generous sweepstakes when it comes to Gold Coins. The daily bonus also makes up for the low SC on sign up. However, I’d have liked to see a VIP Club or a referral bonus.
| No Deposit Bonus | 2,000,000 Gold Coins + 2 Sweeps Coins |
| Promo Code | N/A |
| First Purchase Bonus | Spend $10 and get 30 Sweeps Coins worth $30 |
| Daily Free Credits | Up to 9.25 Sweeps Coins |
| Mail-in Bonus | 5 Sweeps Coins |
| Facebook Giveaway | Prizes vary |
| VIP Program | N/A |
| Referral Bonus | N/A |
Rewards & Bonus Assessment
Chumba Casino-Style Games
Chumba has over 150 casino-style games, including slots, table games, bingo, slingo, scratchcards, instant wins, and solitaire. Most of the titles are powered by industry giants, such as Pragmatic Play, NetEnt, Relax Gaming, Playtech, ReelPlay, Slot Mill, and RedTiger Gaming. Chumba Casino also has a few in-house games, like Long Zhi Bao Zang.
You can play all games in standard or promotional mode, and there aren’t any ladders to climb or games to unlock, which is fine by me.
However, I was disappointed by the game quantity and the variety of table games. Compared to sites like WOW Vegas, Stake.us, and Sweeptastic, which have over 700 games, Chumba only offers about 150 options.
Games and Software Review
The only way to see Chumba’s game choices is to create an account. Luckily, the sign up form takes less than a minute, but email and phone verifications are a must. Once you’re in, you’ll notice that the no deposit bonus is in your balance, so you can start exploring the game lobby.
There are 7 game categories, including Slots, Bingo, Jackpot, Table Games, Slingo, Instant Win, and Scratchcards. Big-name providers, such as NetEnt and Pragmatic Play, are available, with SC game limits between 0.10 SC to 100 SC per hand or spin.
The jackpot games have prize pools that go up to 1 billion GC and a few million SC, which is a rare sight in Sweeps Casinos.
| Our Top Picks | Better Wilds, Red Wizard Fire Blaze, Shark Frenzy, Sweet Bonanza, Goblin Grand, and Stampede Fury |
| Number of Slots | 100+ |
| Jackpot Games | 10+, including American Stacks, Aztec Quest 10K Ways, and Imperial Koi |
| Table Games | Blackjack, Jacks or Better, Solitaire |
| Other Gaming Options | Bingo, Slingo, Scratch Cards |
| Gaming Vendors | Pragmatic Play, Relax Gaming, ReelPlay, Playtech, Slot Mill, NetEnt, RedTiger Gaming, VGW |
There are more than 100 slot games in Chumba’s Slot lobby, which is quite limiting in terms of options. However, if quality is what you’re after, you’ll surely appreciate the game choices. Chumba players can enjoy new releases such as 9 Flags or classics like Sweet Bonanza.
The good news is that all games are fair and tested by third parties, and you can find the RTP in the game settings. However, the casino doesn’t show any game information on the thumbnails, nor you can use any additional game filters to sort through the games. If you have a specific game title in mind, you can try the search bar, but I find it too slow at times.
My personal favorites are:
- Red Wizard Fire Blaze – Go on an enchanted journey and battle against wizards in this Playtech slot. With a 2,000x max win, 96.49% RTP, free spins, and respins, don’t be surprised if you go on a hot streak with this fun video slot!
- Better Wilds – If you are in the mood for some old-school fun, then Better Wilds by Playtech is a great choice. This game has classic cherry, wild, and bar symbols, all played against an in-your-face neon background. With a 96.42% RTP, respins, and a 500x max win, this nostalgic slot is worth a spin!
- Stampede Fury – Explore the American wilderness and encounter some magnificent beasts with Stampede Fury. This in-house designed VGW game has 5 reels, 243 paylines, and a jackpot of up to 100,000 SC!
Some of the games have remarkable max win caps, and we are actively monitoring the latest winners at Chumba to assess the in-house slots’ performance.
I was happy to learn that Chumba has a dedicated Table Games section, but the excitement slowly faded away after I realized my choices were extremely limited. For some reason, there are 3 blackjack options but no baccarat or roulette. There are two more games in this category, Solitaire and Jacks or Better, but that’s about it.
Bingo rooms, 7 Sligno games, 9 instant wins, and 10 scratch cards are the rest of your options at Chumba. Even though this may also not sound like much, I will say that most sweepstakes only offer slots, so it’s nice to see some game variety.
However, I wish I could play live dealers, more RNG tables, or even fish table games!
Games Assessment
Chumba Banking
You can purchase Gold Coins and get free Sweeps Coins via Visa, Mastercard, AMEX, Discover, Skrill, Paysafecard, and ACH. You can redeem your Sweeps Coins once you clear the 1x playthrough via gift cards, Skrill, or ACH. The minimum purchase at Chumba is $0.5, which is as low as it gets. On the other hand, the minimum redemption is 10 SC when redeeming via gift cards (also low!) and 100 SC for all other payment methods.
Payment Options Review
Chumba processes purchases instantly without any extra fees. When it comes to redemptions, your first request is likely to take more than 5 days, but the following redemptions are processed within 48 hours. You may be able to speed up your first redemption by verifying your account right away.
| Chumba Banking | Purchases | Redemptions | Average Redemption Time |
|---|---|---|---|
| Visa | Yes | No | N/A |
| Mastercard | Yes | No | N/A |
| Discover | Yes | No | N/A |
| American Express | Yes | No | N/A |
| Paysafecard | Yes | No | N/A |
| Skrill | Yes | Yes | 48 hours |
| ACH | Yes | Yes | 48 hours |
| Gift cards | No | Yes | 24 hours |
Purchasing Gold Coins
This is how you can buy Gold Coins at Chumba:
- Log into your Chumba Casino and tap the Get Coins button in the top right-hand corner.
- Select a Gold Coins package.
- Select your payment method.
- Enter your payment details and tap the pay button.
Redeeming Sweeps Coins
To redeem sweepstakes coins at Chumba Casino for real cash prizes, follow these steps:
- Sign in to your Chumba Casino account, tap the hamburger icon in the top right-hand corner of your screen, and click redeem and account verification.
- Upload a picture of your ID and an official document showing proof of address, such as a utility bill.
- Select cash prize of gift card.
- Select your payment method and the amount of Sweeps Coins you wish to redeem, and enter your details.
- Confirm your prize redemption.
The minimum redemption is 10 SC via gift cards and 100 SC via other payment methods. The maximum is 5,000 SC per redemption, regardless of your state.
Chumba is one of the very few sweepstakes casinos that have discount packages even after you make your first purchase. You can see 100% discounts or higher on most available packages. Here are the current Gold Coins you can purchase:
| Cost | Gold Coins | Sweeps Coins |
|---|---|---|
| $0.50 | 200,000 | N/A |
| $2.50 | 1,000,000 | 5.05 |
| $5 | 2,500,000 | N/A |
| $25 | 15,000,000 | 51.50 |
| $50 | 35,000,000 | 104 |
| $200 | 120,000,000 | 315 |
The minimum limit starts as low as $0.5 and goes as high as $200. However, keep in mind the lowest package and the one that costs $5 don’t bring any Sweeps Coins. I’d suggest you stay away from these two, as you can get tons of Gold Coins without making any purchases.
Payments Assessment
Is Chumba Casino Legit?
Yes, I can confirm that Chumba Casino is legit. It is one of the original sweepstakes casinos and has been operating since 2017. Chumba Casino is licensed under the Malta Gaming Authority (MGA), even though sweepstakes don’t need a license to run. This sweepstakes casino has games from well-known and licensed providers like NetEnt, Relax Gaming, and Playtech.
Chumba Casino is an encrypted platform, and they verify all players’ identities as well as geo-block users from restricted states. This sweepstakes casino does give away free sweepstakes coins and appears to be following sweepstakes regulations. However, they have been the subject of class action lawsuits. In a recent lawsuit, Chumba agreed to pay $11.75 million in a settlement after they were accused of luring people in with free play but then requiring players to purchase Gold Coins to continue playing.
Another slightly shady aspect of Chumba Casino is that it reserves the right to ban players. So if you win too much or exploit its free sweepstakes bonuses, particularly its AMOE bonus, it can ban your account without providing a reason.
Company and Safety Review
| Company | VGW Group |
| License | Licensed under Malta Gaming Authority (MGA), MGA/B2C/188/2010 |
| RNG-tested Games | Yes |
| Age Restrictions | Yes |
| KYC Checks | Yes |
| Website Encryption | Yes |
| Operating Since | 2017 |
Chumba Casino has a Responsible Social Gameplay Program (RSG Program). The RSG Program makes it easy to control your gaming sessions, and you can:
- Request your playing history
- Set purchase limits
- Set time limits
- Set play limits
- Self exclude
- Take a break
You can also turn on activity reminders. With this feature, every hour, your session will pause, and Chumba will tell you how long you have been playing and display your playing history. You then can either continue or quit your session.
Safety Assessment & Trust Score
Chumba Customer Support
One thing I’m completely thrown off when it comes to Chumba is customer support. The only available support options are email and a ticketing system. Safe to say, both are incredibly slow. What’s more, I had to wait for more than a week to hear back from the verification team. Unfortunately, I wasn’t the only one, either. There are many players who have been in the same boat as me.
Contacts Review
Chumba Casino has very limited customer support. It’s disappointing that the only way to contact them is via email and that it’s a question whether you get a reply within a week or ever.
| Phone | N/A |
| support@chumbacasino.com | |
| Live Chat | N/A |
| FAQ page | https://chumbacasino.zendesk.com/hc/en-us/categories/115001762387-Frequently-Asked-Questions |
| Other Contact Options | N/A |
| Response Time | Days, weeks, even months, it’s a mystery! |
Chumba Support Assessment
Chumba Casino UX
Chumba doesn’t have the best user interface among the sweeps, but it’s not the worst, either. The games are neatly categorized, but I want to see more info or at least some gaming filters.
On the other hand, I liked that everything was never more than a click away. From the screen, you can tap and purchase Gold Coins within a minute; likewise, the redemption button is always within clicking distance. Another positive thing is that the site is fast both on desktop and mobile.
Accessibility Review
No matter if you’re a desktop or a mobile gamer, Chumba has you covered. You can download the apps from the official stores or stick to the desktop site. Either way, speed and consistency in performance are guaranteed qualities.
| Apps | iOS + Android |
| Mobile Casino | Yes |
| Mobile-Specific Features | N/A |
| Filtering Options | By gaming category and by name |
| Number of Mobile Games | 150 + |
| Aspects That Are Missing on Mobile | Mobile app has a limited number of games |
Chumba UX Assessment
Chumba Sister Sites
VGW Group, which runs Chumba, also owns and operates Global Poker and LuckyLand Slots. Global Poker allows you to play poker tournaments and cash games using sweepstakes coins and win real cash prizes. LuckyLand Slots is a small Las Vegas arcade-themed sweepstakes casino with a small selection of slots.
Comparison
| Chumba Sister Sites | Games | Welcome Bonus | Apps | Best For |
|---|---|---|---|---|
| Chumba Casino | 150 + slots, table games, bingo, slingo, solitaire | 2,000,000 Gold Coins + 2 Sweeps Coins | iOS + Android | Latest video slots from top providers |
| Global Poker | Texas Hold’em, Omaha, Crazy Pineapple, Omaha Hi/Lo, slots, blackjack | 40 Sweeps Coins when you spend $20 | No | Poker tournaments and cash games |
| LuckyLand Slots | 120+ slots, bingo and blackjack | 7,777 Gold Coins & 10 free Sweeps Coins | Android | Arcade themed sweepstakes experience |
How It Stacks Up
Chumba Casino has a huge competition now and I can say they are surely winning. I’m talking about sweepstakes sites like WOW Vegas, Stake.us, McLuck, and Pulsz. While Chumba beats them with its track record as it launched in 2017, almost all of our recommended sweeps sites that launched in 2020 or later now have much more to offer.
Though, I will say that Chumba’s no deposit and first purchase bonus are in line with the industry average. However, Fortune Coins puts them to shame with a $14 no deposit offer and $50 worth of Sweeps Coins when you spend only $10.
What’s more, Chumba Casino has a reliable selection of games from top providers. But if you compare Pulsz, which has 700+ games, Chumba’s 150+, and Stake.us with a much larger selection of table games and even live dealer games, it’s clear who wins.
Chumba Casino processes cash redemptions usually within 48 hours, which is the industry standard. They also have official apps for Android and iOS, which are rare among sweepstakes online casinos. However, all Chumba sister sites‘ customer support is very slow to respond, in contrast to WOW Vegas’ team, who reply within 24 hours and are easily contactable via social media.
Our Experts Verdict
In my opinion, Chumba Casino ticks many of the right boxes, but only if you’re a newbie. They have 150+ free games, including slots, roulette, blackjack, bingo, and Slingo from Playtech, NetEnt, and Pragmatic Play, and offer real money prizes in 46 US states. This MGA sweepstakes casino has the longest track record of any and boasts over 1 million players.
So, why would I say it’s for newbies? Well, let’s first start with the bonuses. Chumba has a $2 no-deposit bonus, while Fortune Coins has a $14 no-deposit offer. Likewise, its game library is being dwarfed by its competitors. WOW Vegas now has 1,000+ games, and sites like Stake.us have unique titles you won’t find at Chumba, like live baccarat, crash, and plinko.
Another issue with Chumba Casino is that its customer support often goes MIA and can take weeks to respond. Even though I received my redemption, some players have been left waiting 10+ days to get their first payout, which is just way too long!
So, what’s my final verdict? Chumba Casino is a solid option if you want to play casino-style games and win cash prizes. However, it shouldn’t be your sole sweepstakes casino.
To pick up even more free Sweeps Coins and experience additional games from top developers, I have also been playing at leading sweepstakes sites like Stake.us, McLuck, Fortune Coins, and WOW Vegas. All of these sites have far more games than Chumba and have generous promos! It never hurts to pick up extra Sweeps Coins, especially when it takes less than 2 minutes to register.
FAQs
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Author: Mike F.
Updated:
