Company Info
VGW Group
Website
Restricted States
Michigan, Montana, Washington, and Idaho
Welcome Bonus
No deposit bonus: 2,000,000 gold coins + 2 sweeps coins
Currencies
Gold coins and sweeps coins
Payment Methods
Visa, Mastercard, AMEX, Discover, Paysafecard, Skrill, ACH, Gift Card Redemptions
Gaming Software
In-house, Pragmatic Play, Relax Gaming, ReelPlay, Playtech, Slot Mill, NetEnt, RedTiger Gaming
Gaming Categories
Slots, table games, bingo, slingo, solitaire
Support Contacts
support@chumbacasino.com
General Ratings
Chumba Casino Review
Chumba Casino was launched by VGW Group, which is an iGaming company licensed in Malta. At Chumba, you can play 150+ slot machines, table games, bingo, and even slingo, and their social casino games are powered by top providers like Relax Gaming, NetEnt, Swint, and more.
Chumba Casino offers legal real cash prizes in all US states except Idaho, Washington, Montana, and Michigan and accepts players who are 18+. They have a mobile-optimized site and an iOS/Android app.
Now that we have the basics out of the way, it’s time to really dive deep into the Chumba Casino gaming experience. I am fresh back from grinding the Chumba tables and ready to share, so buckle up, and let’s get this rodeo started!
Pros
- Real money prizes in 46 states
- iOS and Android app
- Redemptions via Skrill, ACH, and gift cards
- 150+ games from providers like Pragmatic & NetEnt
Cons
- Slow customer support
- Limited table games
- No fish games
- Known to ban players
Chumba Casino is a reliable gaming site with a reported 1 million players. They pay out real cash prizes within 5 days via Skrill, ACH, or gift cards, have a custom-built app, and have 150+ free games from leading providers like Pragmatic Play and NetEnt. This social casino is a great choice if you are looking to recreate an online casino experience but live in a restricted state.
Legal States
If you reside in any US state or Canadian province, with the exception of Washington, Montana, Michigan, Idaho, and Quebec, you can play Chumba casino games. You also must be 18 years or older to play. Chumba geo-blocks based on IP and conducts verification checks so don’t try to skirt its rules!
How Chumba Casino Works
Basically, Chumba Casino has two forms of play: standard and promotional. In standard mode, you play casino-style games using gold coins, which is a virtual currency that can’t be redeemed for cash prizes. In promotional mode, you play casino-style games using sweeps coins, a separate virtual currency that can be redeemed for cash prizes.
The reason why Chumba Casino is not considered an online casino and can operate in so many states is that sweeps coins can’t be purchased. You receive sweeps coins for free via bonuses or when you buy gold coins. All sweeps coins are treated as a bonus and must be played through 1x before you can redeem them for cash prizes. Sweeps coins can be redeemed at a rate of 1 SC = $1.
Chumba Casino Bonuses
When I signed up to Chumba Casino I received 2,000,000 gold coins and 2 free sweeps coins. Then, when I made my first purchase of $10 at Chumba, I got 30 free sweeps coins instead of the standard 10 sweeps coins. I didn’t need any promo codes for these offers.
Free sweeps coins come with a 1x playthrough requirement, and you can use them to play all 150+ games at Chumba Casino. You can get your hands on more bonus sweeps coins via additional promos like daily login and mail-in bonus, which I’ll show you below.
Bonuses Review
After I claimed the no deposit and first purchase bonus, I got even more sweeps coins via these bonuses:
- Daily login bonus – When you log into your Chumba Casino account every 24 hours, you will receive 1 free sweeps coin worth $1. This bonus is available every single day, and the bonus will be automatically added to your account when you sign in.
- Mail-in Bonus – When you send a handwritten letter requesting free sweeps coins in a stamped envelope to Chumba, you will get 5 SC. You can send as many letters as you like. But be careful overdoing it because players have been banned for spamming Chumba.
I was a little disappointed that Chumba Casino does not have a referral program. I have earned 100s of sweeps coins via WOW Vegas and Fortune Coins’ referral bonus. They also don’t have a formal VIP program; however, if you are deemed a high-value player, you will be assigned a personal host who can give you free sweeps coins and special discounts on gold coin packages.
| No Deposit Bonus | 2,000,000 gold coins + 2 sweeps coins |
| Promo Code | N/A |
| First Purchase Bonus | Spend $10 and get 30 sweeps coins worth $30 |
| Daily Free Credits | 1 sweeps coin |
| VIP Program | N/A |
| Mail-in Bonus | 5 sweeps coins |
| Referral Bonus | N/A |
Rewards & Bonus Assessment
Chumba Casino-Style Games
Chumba Casino has 150+ casino-style games, including slots, table games, bingo, slingo, and solitaire. The majority of the games are powered by top-tier licensed 3rd party developers like Pragmatic Play, NetEnt, Relax Gaming, Playtech, ReelPlay, Slot Mill, and RedTiger Gaming. Chumba Casino also has a few in-house games like Long Zhi Bao Zang.
All of the games at Chumba Casino were unlocked as soon as I signed up, which is good. There is nothing I hate more than being forced to take 1,000 spins on some rusty old 3-reel slot to earn the privilege to play some half-decent game.
I was disappointed at the lack of table games on offer as Chumba only has blackjack and roulette, and don’t expect to find any live dealer games here. If Chumba wants to stay competitive with other sweepstakes casinos, it needs to add a whole bunch of new games and broaden the table and specialty games like WOW Vegas, Pulsz, and Stake.us which all have 700+ titles.
Games and Software Review
To view the Chumba Casino lobby, you must create an account, but that only takes a few minutes. You can’t demo any of the games, but Chumba keeps your account balance healthy with lots of gold coins, which you can use to play any of the 150+ games.
All of the games are powered by big-name providers, and the majority of games are slots with a few table games, bingo, and slingo games. You can find published and verified RTPs for all games at Chumba, and you can typically play anywhere between 0.10 SC to 100 SC per hand or spin.
| Our Top Picks | Red Wizard Fire Blaze, Sweet Bonanza, Better Wilds, and Stampede Fury |
| Number of Slots | 100+ |
| Jackpot Games | 10+, including Shaka Shaka, Aztec Quest 10K Ways, and Wild Whiskers |
| Table Games | Blackjack, roulette |
| Other Gaming Options | Bingo, slingo, solitaire, video poker |
| Gaming Vendors | Pragmatic Play, Relax Gaming, ReelPlay, Playtech, Slot Mill, NetEnt, RedTiger Gaming |
I put Chumba’s slots to the test, and while they don’t have the most games out there, they have a solid mix of titles. Chumba slots have an average RTP of 96%, and you can find everything from games with cascading reels to jackpot slots to slot machines with sky progressive multipliers. My personal favorites are:
- Red Wizard Fire Blaze – Go on an enchanted journey and battle against wizards in this Playtech slot. With a 2,000x max win, 96.49% RTP, free spins, and respins, don’t be surprised if you go on a hot streak with this fun video slot!
- Better Wilds – If you are in the mood for some old-school fun, then Better Wilds by Playtech is a great choice. This game has classic cherry, wild, and bar symbols, all played against an in-your-face neon background. With a 96.42% RTP, respins, and a 500x max win, this nostalgic slot is worth a spin!
- Stampede Fury – Explore the American wilderness and encounter some magnificent beasts with Stampede Fury. This in-house designed VGW game has 5 reels, 243 paylines, and a jackpot up to 100,000 SC!
If you are a serious table game player, then I think Chumba’s selection of titles is sure to disappoint. They only have blackjack and roulette. I recommend playing blackjack if you want to complete the 1x sweeps coins wagering requirement due to low house edge and low volatility.
Chumba has a classic Jacks or Better video poker game where you need to form the best 5-card poker hand possible. Video poker is a fun strategic game that offers an even better RTP game than blackjack if you play perfectly.
Chumba also has the legendary lottery game, bingo, which I don’t recommend as it has a shocking RTP. Bingo is also pretty boring, you are just hoping the drawn balls match the ones on your game card. If you are looking for a happy medium between bingo and slots, then you might fancy a game of slingo, which involves a reel with bingo numbers that you spin and try to match with the numbers at the bottom of the screen.
Games Assessment
Chumba Banking
At Chumba, you can purchase gold coins and receive complimentary sweeps coins via credit/debit cards, e-wallets, Paysafecard, and ACH. After completing the 1x playthrough requirement, you can redeem your sweeps coins for real money prizes via gift cards, Skrill, or ACH. The min purchase at Chumba is $1, and the min redemption is 10 SC when redeeming via gift cards and 100 SC for all other payment methods.
Payment Options Review
At Chumba Casino, purchases are processed instantly, and there are no fees. Likewise, with redemptions, there are no fees; your first redemption will typically take 5+ days, but the following redemptions are processed within 48 hours. You can speed up your first redemption by verifying your account right away.
| Chumba Banking | Purchases | Redemptions | Average Redemption Time |
|---|---|---|---|
| Visa | Yes | No | N/A |
| Mastercard | Yes | No | N/A |
| Discover | Yes | No | N/A |
| American Express | Yes | No | N/A |
| Paysafecard | Yes | No | N/A |
| Skrill | Yes | Yes | 48 hours |
| ACH | Yes | Yes | 48 hours |
| Gift cards | No | Yes | 24 hours |
Purchasing Gold Coins
To purchase gold coins at Chumba Casino, follow these steps:
- Log into your Chumba Casino and tap the Get Coins button in the top right-hand corner.
- Select a gold coins package.
- Select your payment method.
- Enter your payment details and tap the pay button.
Redeeming Sweeps Coins
To redeem sweepstakes coins at Chumba Casino for real cash prizes, follow these steps:
- Sign in to your Chumba Casino account, tap the hamburger icon in the top right-hand corner of your screen, and click redeem and account verification.
- Upload a picture of your ID and an official document showing proof of address, such as a utility bill.
- Select cash prize of gift card.
- Select your payment method and the amount of sweeps coins you wish to redeem, and enter your details.
- Confirm your prize redemption.
The minimum redemption is 10 SC via gift cards and 100 SC via other payment methods. The maximum is 5,000 SC per redemption.
At Chumba Casino, to purchase gold coins and receive free sweeps coins, you need to select specific packages. Typically, the bigger the package, the bigger the discount you get on sweeps coins. Here are the current packages you can purchase:
| Cost | Gold Coins | Sweeps Coins |
|---|---|---|
| $1 | 500,000 | N/A |
| $5 | 1,000,000 | 5.05 |
| $10 | 4,000,000 | N/A |
| $20 | 5,000,000 | 20.50 |
| $100 | 35,000,000 | 104 |
| $300 | 120,000,000 | 315 |
As you can see, forget about purchasing the $1 or $10 packages because they don’t get you any sweeps coins. If you are comfortable, you are best off purchasing the $300 package because you get 15 free sweeps coins, which represents a 5% discount.
Payments Assessment
Is Chumba Casino Legit?
Chumba Casino is legit. They are one of the original sweepstakes casinos and have been operating since 2017. Chumba Casino is licensed under the Malta Gaming Authority (MGA), which is considered one of the most stringent authorities. This sweepstakes casino has games from well-known and licensed providers like NetEnt, Relax Gaming, and Playtech.
Chumba Casino is an encrypted platform, and they verify all players’ identities as well as geo-block users from restricted states. This sweepstakes casino does give away free sweepstakes coins and appears to be following sweepstakes regulations. However, they have been the subject of class action lawsuits. In a recent lawsuit, Chumba agreed to pay $11.75 million in a settlement after they were accused of luring people in with free play but then requiring players to purchase gold coins to continue playing.
Another slightly shady aspect of Chumba Casino is that it reserves the right to ban players. So if you win too much or exploit its free sweepstakes bonuses, particularly its AMOE bonus, it can ban your account without providing a reason.
Company and Safety Review
| Company | VGW Group |
| License | Licensed under Malta Gaming Authority (MGA), MGA/B2C/188/2010 |
| RNG-tested Games | Yes |
| Age Restrictions | Yes |
| KYC Checks | Yes |
| Website Encryption | Yes |
| Operating Since | 2017 |
Chumba Casino has its own Responsible Social Gameplay Program (RSG Program). The RSG Program makes it easy to control your sessions and helps you enjoy Chumba’s games safely. With the RSG Program, you can:
- Request your playing history
- Set purchase limits
- Set time limits
- Set play limits
- Self exclude
- Take a break
You can also turn on activity reminders. With this feature, every hour, your session will pause, and Chumba will tell you how long you have been playing and display your playing history. You then can either continue or quit your session.
Safety Assessment & Trust Score
Chumba Customer Support
Chumba really needs to step up its customer support game! They only offer support via email, or you can submit tickets via their Contact Us form. They can be extremely slow to reply. I contacted Chumba about verification and didn’t receive a response for over a week. I checked user-generated forums to see if I just got unlucky, but nope. There were lots of players who were also complaining about slow response times.
Contacts Review
Chumba Casino is definitely trying to save cash by offering very limited customer support. It’s disappointing that the only way to contact them is via email. It wouldn’t cost them too much to have at least a chatbot!
| Phone | N/A |
| support@chumbacasino.com | |
| Live Chat | N/A |
| FAQ page | https://chumbacasino.zendesk.com/hc/en-us/categories/115001762387-Frequently-Asked-Questions |
| Other Contact Options | N/A |
| Response Time | Days, weeks, even months, it’s a mystery! |
Chumba Support Assessment
Chumba Casino UX
Sweepstakes casinos often have a bootleg online casino feel. They can have low-quality themes and poor layouts, but not Chumba. As soon as I landed at Chumba Casino for the first time, I could tell they had invested some serious dough into their platform. All of their games are neatly divided into categories like slots, table games, and bingo, which makes it easy to find your lucky title.
I liked that everything was never more than a click away. From the screen, you can tap and purchase gold coins within a minute; likewise, the redemption button is always within clicking distance. Also, the site speed was definitely better than other sweepstake casinos I have tried in the past. I played 10+ slots and blackjack from my iPhone and MacBook, and everything loaded right away, so no complaints from me!
Accessibility Review
Chumba Casino offers the same sweepstakes gaming experience whether you’re playing on your mobile or desktop. You can access Chumba’s full 150+ game library from all iOS and Android devices. Chumba has both a dedicated app, which is rare among sweepstakes casinos, and a fully mobile-optimized website.
| Apps | iOS + Android |
| Mobile Casino | Yes |
| Mobile-Specific Features | N/A |
| Filtering Options | By gaming category and by name |
| Number of Mobile Games | 150 + |
| Aspects That Are Missing on Mobile | Mobile app has a limited number of games |
Chumba UX Assessment
Chumba Sister Sites
VGW Group, who runs Chumba also owns and operates Global Poker and LuckyLand Slots. Global Poker allows you to play poker tournaments and cash games using sweeps coins and win real cash prizes. LuckyLand Slots is a small Las Vegas arcade-themed sweepstakes casino that has a small selection of slots.
Comparison
| Chumba Sister Sites | Games | Welcome Bonus | Apps | Best For |
|---|---|---|---|---|
| Chumba Casino | 150 + slots, table games, bingo, slingo, solitaire | 2,000,000 gold coins + 2 sweeps coins | iOS + Android | Latest video slots from top providers |
| Global Poker | Texas Hold’em, Omaha, Crazy Pineapple, Omaha Hi/Lo, slots, blackjack | 40 sweeps coins when you spend $20 | No | Poker tournaments and cash games |
| LuckyLand Slots | 120+ slots, bingo and blackjack | 7,777 gold coins & 10 free sweeps coins | Android | Arcade themed sweepstakes experience |
How It Stacks Up
Chumba Casino’s major competitors are sweepstakes sites like WOW Vegas, Stake.us, McLuck, and Pulsz. Chumba has them all beat when it comes to track record as Chumba was launched in 2017, while its competitors launched in 2020 and later.
Chumba’s no deposit and first purchase bonus are in line with the industry average. However, Fortune Coins puts them to shame with a $14 no deposit offer and $50 worth of sweeps coins when you spend only $10.
Chumba Casino has a solid selection of games from top providers. However, Pulsz has 700+ games vs Chumba’s 150+, and Stake.us has a much larger selection of table games and even live dealer games.
Chumba Casino processes cash redemptions usually within 48 hours, which is the industry standard and they have official apps for Android and iOS, which are rare amongst sweepstakes online casinos. However, their customer support is very slow to respond, which is in contrast to WOW Vegas’ team, who reply within 24 hours and are easily contactable via social media.
Our Experts Verdict
In my opinion, Chumba Casino is ticking a lot of the right boxes! They have 150+ free games, including slots, roulette, blackjack, bingo, and slingo from Playtech, NetEnt, and Pragmatic Play, and offer real money prizes in 46 US states. This MGA sweepstakes casino has the longest track record of any and boasts over 1 million players.
The downside to Chumba Casino is that its bonuses are a little on the small side. For example, it has a $2 no-deposit bonus, while Fortune Coins has a $14 no-deposit offer. Likewise, its game library is being dwarfed by its competitors. WOW Vegas now has 1,000+ games, and sites like Stake.us have unique titles you won’t find at Chumba, like live baccarat, crash, and plinko.
Another issue with Chumba Casino is that its customer support often goes MIA and can take weeks to respond. Even though I received my redemption, some players have been left waiting 10+ days to get their first payout, which is just way too long!
So, what’s my final verdict? Chumba Casino is a solid option if you want to play casino-style games and win cash prizes. However, it shouldn’t be your sole sweepstakes casino. To pick up even more free sweeps coins and experience additional games from top developers, I have also been playing at leading sweepstakes sites like Stake.us, McLuck, Fortune Coins, and WOW Vegas. All of these sites have far more games than Chumba and have generous promos! It never hurts to pick up extra sweeps coins, especially when it takes less than 2 minutes to register.
FAQs
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Author: Mike F.
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