Company Info
Moshy Gaming LLC, launched Moozi in 2024
Website
Restricted States
Washington, Nevada, Idaho, and Michigan
Welcome Bonus
FREE 20,000 GC + 1 SC
Currencies
Gold Coins (GC) and Sweeps Coins (SC)
Payment Methods
Bank Transfer
Gaming Software
Pragmatic Play, BGaming, BoldPlay, Peter & Sons, Hacksaw Gaming, Fantasma, Habanero, Betsoft, Caleta Gaming, Turbo Games, Evoplay, PG Soft, Slotopia, Swintt, Turbo Games, Proprietary
Gaming Categories
Slots, Scratchcards, Arcades, Table Games, Crash Games, Bingo, Instant Win, Card Games, Live Games
Support Contacts
Email (support@moozi.com), 24/7 live chat, FAQ
General Ratings
Moozi Social Casino Review
Moozi is one of the lesser-known sweepstakes sites in the US, and it looks like they went all in with the game lobby. Launched in August 2024 by Moshy Gaming LLC, Moozi hosts over 1,000 games, including slots, arcades, live dealers, scratchcards, and table games, from big studios like Pragmatic Play and BGaming, among a dozen others.
You can claim your newbie Moozi bonus of 20,000 GC + 1 SC without any purchases as long as you’re not in one of the four restricted states: Washington, Nevada, Idaho, or Michigan.
SweepsKings has approached this Moozi review with great delicacy, as the operator launched recently and has no previous experience, and we bring you all the need-to-know details about the social casino.
Pros
- 1,000+ quality casino-style games
- Solid referral promotion
- Helpful live support agents
- Make your own purchase package
Cons
- No established track record
- Negative user reviews
- Just 1 single payment option + unauthorized charges
- Player complaints regarding random account closures
- Badly optimized for mobile
- Lack of real first purchase discount
Moozi ticks a lot of our boxes on the outside—the game lobby is amazing, as it has well over 1,000 games. There’s also a unique feature about this social gaming site – a purchase slider, besides the quality support and relatively fast redemptions.
However, after testing Moozi for a couple of months, we’ve got more issues than praises, and we aren’t the only ones. Players have had issues with redemptions, random account closures, and overall bad service, especially on mobile.
Therefore, we recommend you stick to sweeps casinos that we can actually stand behind, at least until Moozi sorts out its issues.
Legal States
Moozi is a sweepstakes casino that is open to players from most US states, with the exception of Washington, Nevada, Idaho, and Michigan. You can register an account and play to win real money prizes so long as you’re over 18 years old.
How Moozi Casino Works
Moozi is not a real-money casino but a sweepstakes site, which makes it legal in 46 US states. This means that no purchases are necessary and that the casino provides an alternative method of entry.
You can play with Gold Coins, which have no real value and are something similar to the free balance in demo mode. Sweeps Coins, on the other hand, allow Promotional Play, and you can redeem them for 1 SC to 1 USD as long as you play them through at least once.
Remember, purchasing packages is optional, and SC are complimentary coins, i.e., they cannot be bought directly.
Moozi Casino Bonuses
Moozi was off to a great start, offering new players 50,000 Gold Coins and 5 free Sweeps Coins with no purchase necessary. However, the current no deposit bonus is only 20,000 GC and 1 SC. Apart from the welcome bonus, there is a daily bonus, a mail bonus, and a friend referral.
I couldn’t spot a first purchase discount at the social casino, but I noticed that you get a couple of SC extra if you pick one of the one-time offers. For instance, there’s a $3 special package that brings 70,000 GC + 7 SC, or a $50 package that brings 52 SC the first time you make a purchase but disappears later on.
Let’s go into detail about the available bonuses at Moozi.
Bonuses Review
No Deposit Bonus | 20,000 Gold Coins + free 1 Sweeps Coins |
Promo Code | None |
First Purchase Bonus | 3 small rotating deals |
Daily Free Credits | 3,000 GC + 0.3 SC |
VIP Program | 5 levels with exclusive and improved bonuses, account manager, etc. |
Mail-in Bonus | 3 SC |
Referral Bonus | Up to 3,000,000 GC + 30 SC |
Moozi has a couple of freebies for both new and existing players, such as:
- No Deposit Bonus: The welcome bonus brings 20,000 GC and 1 free SC. The only thing you need to do to claim this deal is to confirm your email. Once you do, it’s automatically added to your balance. No promo codes, no additional requirements.
- Daily Login Bonus: The T&Cs state that the daily bonus is progressive, but that only applies to Day 5, which is a shame. You can claim 3,000 GC and 0.30 SC every 24 hours for the first 4 days, and then get 4,000 GC + 0.40 SC on the 5th day. That totals to 16,000 GC + 1.6 free SC for 5 consecutive log-ins.
- Friend Referral: You get 10,000 GC + 1 SC for your first referral, and the prizes only keep growing—up to the 10th person who signs up. The highest you will get is 500,000 GC + 5 SC, or in total, up to 3,000,000 Gold Coins and 30 free SC. However, to be eligible, you and your friends must complete the KYC verifications.
- Mail-in Bonus: You can get 3 free SC via the snail mail bonus. You can request these as many times as you want, but you need to send a handwritten letter and follow all the instructions outlined in the SC Promotional Rules. It may take up to 14 days to receive them, and they are available for 60 days after.
Promotions & Bonus Assessment
Moozi Casino-Style Games
Moozi’s game library is surprisingly big, featuring over 1,000 games, including slots, arcades, table games, scratchcards, bingo, live dealers, and crash games, and they are all unlocked instantly. Some of the most prominent names powering these games are Pragmatic Play, BGaming, Hacksaw, and Betsoft.
The game categorization is a bit weird. There is an Instant Win category that features arcade games such as Mines, Plinko, and Limbo by Hacksaw Gaming, while there’s a Casual category that features BGaming’s versions of Plinko, Minesweeper, and Limbo.
Other categories include Scratch, Live, Slots, Table, Crash, and Lotto. There’s a search bar to help you navigate, as well as a filter that only sorts them by name and popularity. Moreover, every game has game info, but it’s only a short blurb and doesn’t mention anything about RTP or volatility.
Games and Software Review
Our Top Picks | Elvis Frog Trueways, Zeus Deluxe, Wolf Gold, Gates of Olympus 1000, and Joker’s Jewels Wild |
Number of Slots | 1,000+ |
Jackpot Games | Yes |
Table Games | Blackjack, Poker, Roulette, Baccarat |
Other Gaming Options | War, Bingo, Keno, Sic Bo, Arcade, Scratch cards, Crash Games, Live Dealers |
Gaming Vendors | Pragmatic Play, BGaming, BoldPlay, Peter & Sons, Hacksaw Gaming, Fantasma, Habanero, Betsoft, Caleta Gaming, Turbo Games, and others |
At Moozi, you can see almost everything without an account, and that includes the gaming lobby. Demo mode isn’t a thing, and it makes sense, given that the operator gives you 20,000 Gold Coins to try out the games for free. However, to be able to play, you must first verify your account.
If you click on the game thumbnails (not on either one of the balance options when hovering over), you will see a short blurb about the game, including the game type and provider. In the blurb, you’ll usually find info about the grid, bonus features, and max win, but you won’t find anything about RTP or min/max betting sizes.
We’ve spotted a lot of games by Pragmatic Play, BGaming, and Habanero, and a variety of games by Caleta, Betsoft, Fantasma, as well as BoldPlay, which is a provider we haven’t spotted at many other sweeps casinos (and we’ve reviewed over 80 of them).
The online slot selection of Moozi is more than varied, as it includes 3D slots, classic reel machines, jackpots, Megaways, and more. I’ve noticed that Hold & Spin and Hold & Win are missing, though, so that’s something to look forward to as the operator grows its list of game collaborators.
So far, classics like Elvis Frog Trueways, Wolf Gold, and Gates of Olympus 1000 have been treating us well with high RTP percentages, fun bonus games, and accessible betting limits. The bet sizes vary from 0.1 SC to up to 100 or more, while the GC limits are even more accessible.
Even though the game RTP isn’t stated, when BGaming is part of the providers that dominate the lobby, you know you’re up for a high average return.
The table game section is surprisingly extensive for a sweeps lobby, given that most competitors only have a few tables, if any. At Moozi, you can play multiple variants of:
Most of the games are provided by Habanero, even though Moozi Exclusives, BoldPlay, and BGaming also make an appearance with a few releases.
There are over 40 scratchcards at Moozi, which is great for anyone looking forward to exploring more instant games. Most of these instant win games are provided by Hacksaw Gaming, but what’s unique about this casino is that it also features a few scratchcards by BoldPlay and BGaming.
On the other hand, you won’t find any Gaming Realms scratch-offs, which are presently a common sight in social casinos.
You’ll find a handful of Bingo, lotto, and keno games under the game category named Lotto. All of these are games by Caleta Gaming, which is yet another gaming provider that isn’t common at social gaming sites. Some of them come with rather high multipliers for these types of games, going up to 15,500x, so I say it’s worth checking them out if this is your thing.
I’ve categorized as arcades a variety of games that Moozi offers, including the Instant Win games such as:
Most of these are games by BGaming and Hacksaw Gaming, but there are also a few gems by Habanero.
Moozi has included live dealer exclusives, but it’s not the kind of games you’d expect. Instead of the classic table and game shows, Moozi has created unique live twists, such as:
- 5D
- 6D Colour
- Domino Live
- Niu Niu
- Red White
- Red White B
Games Assessment
Moozi Banking
It’s obvious that Moozi’s Banking section is still under construction as the setting allows you to add a bank card, but you won’t be able to use it. For now, you can only use online bank transfers to purchase Gold Coins or redeem Sweeps Coins.
There are 12 pre-added banks, and if yours isn’t there, you can add it manually (the casino supports over 100 US banks). Moozi only has a variety of GC packages and gives you the unique ability to create your own package. The minimum redemption is 100 SC, and SCs have a 1x playthrough.
Payment Options Review
Moozi Banking | Purchases | Redemptions | Average Redemption Time |
---|---|---|---|
Bank Transfer | Yes | Yes | Up to 3 days |
You can access your wallet by tapping the Get Coins button in the top right corner. However, you must first verify your identity to be able to see the packages and make a purchase.
Once you do that, you can:
- Tap Get Coins
- Select the package you want to purchase or make your own
- Fill out your banking info
- Tap to confirm the transaction
As I’ve mentioned, you can only use a bank transfer to purchase packages. The cheapest package starts at $2, while you can spend a maximum of $5,000 on purchases by setting the slider to a purchase amount that works for you. You’ll get a few extra SC if you spend over $50.
Once you clear the 1x play-through and collect at least 100 SC, you can request a redemption through the same banking account. Moozi takes 24 for processing your request unless it’s your first time (that can take a bit longer). You can expect your redemption within 3 days.
To request a SC payout at Moozi, you must:
- Tap the Redeem button.
- Select the amount you want to redeem.
- Enter your banking info.
- Send the redemption request.
Keep in mind that if you’re from New York or Florida, the SC redemptions are limited to $5,000 per session.
Cost | Gold Coins | Sweeps Coins |
---|---|---|
$5 | 50,000 | 5 |
$2 | 20,000 | 0 |
$3 (One Time Offer) | 70,000 | 7 |
$10 (One Time Offer) | 120,000 | 12 |
$5 (Choose 1) | 55,000 | 5 |
$9.50 (Choose 1) | 105,00 | 10.50 |
$25 (Choose 1) | 270,000 | 27 |
$19.99 | 200,000 | 20 |
$49.99 | 500,000 | 50 |
$99.96 | 1,000,000 | 100 |
$499.66 | 5,000,000 | 500 |
$998.88 | 10,000,000 | 1,000 |
There are a variety of available deals, the first GC package that costs $2 doesn’t offer any Sweeps Coins. Currently, Moozi promotes the $50 package as a first purchase deal, even though it only brings 2 SC extra, which is nothing compared to competitors’ discounts that go up to 150% or more.
Payments Assessment
Is Moozi Casino Legit?
Moozi is a new social casino that seems to be following all regulations to make it legitimate in the US. It is restricted in states where sweepstakes are banned; it uses KYC, offers an alternative method of entry, and works without any purchases necessary.
The platform is run by Moshy Gaming LLC with a registration address of 251 Little Falls Drive, Wilmington, DE 19808. They don’t own a gaming license, but one isn’t required for sweepstakes casinos. Moreover, most of their games come from licensed providers with fair outcomes.
However, this is a new operator and we know nothing about them, so we err on the side of caution. In fact, after monitoring the brand for real player complaints, we suggest you stay away from the brand until further notice. They seem to have issues paying out players and they remove payment methods on a whim.
Company and Safety Review
Company | Moshy Gaming LLC; 251 Little Falls Drive, Wilmington DE 19808 |
License | None |
RNG-tested Games | Yes |
Age Restrictions | 18+ |
KYC Checks | Yes |
Website Encryption | Yes |
Operating Since | August 2024 |
Moozi has a responsible gaming policy and a few responsible play tools, such as:
- Session reminder: You can set a reminder by going to your profile and it will tell you when it’s time to log off.
- Self exclusion: You can self-exclude yourself for 1, 7, 28, or 90 days, and this feature will block the game play.
- Purchase limit: You can set your own daily, weekly, or monthly purchase limits to $50, $100, or $1,000. I recommend you do this, as the sweeps site has flexible purchase packages.
Safety Assessment & Trust Score
Moozi Customer Support
Moozi has 3 support channels: a 24/7 live chat with professional and helpful agents (as long as you don’t have redemption or account closure issues), an email address with an average response time of less than 12 hours, and a FAQ section that is helpful but could be more extensive.
We’ve talked to the live chat agents on more than one occasion, as you can see below, and they were helpful. At the moment of reviewing this casino, phone support isn’t a thing.
Contacts Review
Phone | N/A |
support@moozi.com | |
Live Chat | Yes, 24/7 |
FAQ page | Yes |
Other Contact Options | Socials for general info |
Response Time | Less than a minute |
Support Assessment
Moozi Casino UX
Moozi is a modern-looking platform with some weird color choices and unfinished touches. Overall, this is an instant play casino that is available on all browsers and devices, as long as you have a steady internet connection.
You won’t find any mobile apps, but that is pretty common for sweepstakes, especially for newer ones. Newbies won’t have much trouble getting around, even though there are a couple of tweaks you’ll have to get used to. For instance, if you use the search bar and then change the game category, you’ll have to clear the search before you get to see the rest of the games.
On the other hand, there is no way you miss out on bonuses, as the casino reminds you with tabs and notifications. I have to say this is a great feature of Moozi. As far as functionality goes, there is no lag or anything on desktop, but I’ve noticed game lags on mobile more than I’d like to see at any casino.
Accessibility Review
Apps | None |
Mobile Casino | Yes |
Mobile-Specific Features | None |
Filtering Options | Popularity, Name Sorting, Game categories |
Number of Mobile Games | 1,000+ |
Aspects That Are Missing on Mobile | Proper mobile optimization |
UX Assessment
Moozi Sister Sites
Moozi is a recent addition to the emerging US social casino market, and so is its parent company, Moshy Gaming LLC. The company was first registered in November 2023, and so far, doesn’t have any other casino under its name.
Comparison
Sites Like Moozi Casino | Games | Welcome Bonus | Apps | Best For |
---|---|---|---|---|
Moozi | 1,000+ | 20,000 GC + 1 SC | No | Arcade games |
WOW Vegas | 1,500+ | 250,000 GC + 5 SC | No | Slots variety |
Jackpota | 1,000+ | 7,500 GC + 2.5 SC | No | Jackpot games |
Fortune Coins | 1,200+ | 650,000 GC + 1,400 SC | No | Fish games |
Stake.us | 1,200+ | 250,000 GC + 25 SC | No | No deposit bonus |
Mega Bonanza | 1,200+ | 7,500 GC + 2.5 SC | No | First purchase bonus |
How It Stacks Up
Even though it’s a new brand, Moozi has already surpassed a lot of older social gaming sites like Chumba and McLuck in terms of game variety. We cannot say the same for the no deposit welcome bonus, though, as it fails to match what Mega Bonanza and Jackpota offer.
Plus, there are way more reputable sites, like Stake.us, that offer proper live dealer games, and Fortune Coins, which has a bigger no deposit bonus and a variety of other offers. More importantly, though, Moozi lacks the reputation most other competitors have built up.
Our Experts Verdict
Moozi is an okay platform if you’re looking forward to playing a variety of slot games and enjoying multiple table game variants, but for free (without making purchases). You’ll also find scratch cards, arcade games, and bingo in the 1,000+ game library powered by popular game vendors, including Pragmatic Play and Hacksaw.
Some of the current biggest downsides of Moozi are that it only supports bank transfers and it lacks transparency for account closures and unauthorized payment reports.
For the above reasons, we decided to blacklist Moozi.