Sweepstakes casino operator Regal Technologies LLC is facing a wave of outrage from its former and current partners and players as the company is accused of withholding, delaying or otherwise not honoring affiliate payments.
According to insider reports, multiple companies have complained of unpaid invoices to the amount of nearly $1m. Allegations have been mounting for some time but recently spilled over after a number of companies threatened legal action.
Casino players are affected too as Regal’s leading brand, SweepSlots, has made the prize redemption process exceedingly difficult and unusual, unlike reputable brands who provide a straightforward path to redeeming Sweeps Coins.
In its overview of the case, casino industry tech news site Next.io reports its editors have been presented with screenshots of late invoices and by sweepstakes casino affiliates. Requests from Regal Technologies to comment on the issue have fallen on deaf ears.
It appears that the company is either buying time in an attempt to turn things around or may be facing a dire future as its reputation has reached a total collapse in the eyes of affiliates and casino players alike.
SweepsKings Impacted By Disgraced Operator
SweepsKings has been a partner of Regal Technologies via its leading brand, SweepSlots. The sweepstakes casino started out with a mediocre score of 66 points out of 100. We tested the websites and found most of the basics to be in good order. Unfortunately, this didn’t last too long as our trust was breached.
Regal has skipped paying overdue invoices to SweepsKings, but the worst part is its treatment of our visitors and SweepsKings forum members. We have received complaints where players haven’t been able to redeem their winnings.
This has crossed a red line, prompting our company to blacklist SweepSlots and remove its links from our website. Our visitors can still access the page, however the bonus claim button links to one of our highly-reputable operators.
What To Do If SweepSlots Owes You Money
Our editors and casino reviewers came across multiple accounts from players who haven’t been able to redeem their prizes. The bottom line of the issue is that the operator behind SweepSlots has been coming up with unusual requests for ID verification.
While the usual procedure requires qualified players to present copies of their government-issued ID, bank statement, utility bill and in some cases a selfie, Regal Technologies have stepped outside these lines. One glaring example is the company requesting the player’s social security number, which is highly dubious.
Other players have reported SweepSlots turning off the redemption form, removing the resident player’s state from the list, or going back and forth with emails for more than a week. The number of disgruntled SweepSlots players is on the rise and we at SweepsKings have a single advice that may help your case: Make sure to take screenshots!
If the redemption process looks fishy, if you are asked for documents that fall outside the standard redemption process, which is near-universal across legit sweepstakes casinos, document that data. Also, do not delete your emails or, conversely, save screenshots of your chats.
A group of affiliate websites have threatened legal charges and this means players may get their window of opportunity to request their unpaid redemptions from Regal Technologies.
Last Thoughts
This is one of the biggest scandals arising from unscrupulous practices in a relatively new industry where trust between business partners is paramount to success. We are going to follow the case and report on news emerging from the potential charges against Regal Technologies LLC. In the meantime, we’ve updated our list of untrustworthy sweepstakes casinos, which is a great resource for choosing safe, legit sweeps casinos.
Author: Alex Windsor
Updated:
